How To Fix WTY_CTR014 - An error occurred when item was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks

• Message number: 014

• Message text: An error occurred when item was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_CTR014 - An error occurred when item was deleted ?

  The SAP error message WTY_CTR014, which states "An error occurred when item was deleted," typically occurs in the context of handling warranty claims or service orders in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Data Integrity Issues: There may be inconsistencies in the data related to the item you are trying to delete. This could include references to other documents or records that prevent deletion.
  
  
  Authorization Issues: The user may not have the necessary permissions to delete the item, leading to an error when attempting to perform the action.
  
  
  System Configuration: Certain configurations in the SAP system may restrict the deletion of items under specific conditions, such as if the item is linked to a warranty claim that is already processed.
  
  
  Open Transactions: If there are open transactions or processes related to the item (e.g., invoices, deliveries), the system may prevent deletion to maintain data integrity.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the SAP system, they might interfere with the standard deletion process.
  
  
  Solutions:
  
  
  Check Data Integrity: Review the item and its related documents to ensure there are no inconsistencies. Look for any references that might be preventing deletion.
  
  
  Review Authorizations: Ensure that the user attempting to delete the item has the necessary authorizations. You may need to consult with your SAP security team to verify this.
  
  
  Check Configuration Settings: Review the configuration settings related to warranty management or service orders to see if there are any restrictions on deleting items.
  
  
  Close Open Transactions: If there are open transactions related to the item, consider closing or processing them before attempting to delete the item again.
  
  
  Consult Logs and Messages: Check the system logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights based on the specific configuration and customizations of your system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31/IW32 (for service orders) or IW41/IW42 (for confirmations) that may be related to the item you are trying to delete.
  Documentation: Review SAP documentation related to warranty management and service order processing for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the WTY_CTR014 error effectively.