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Message type: E = Error
Message class: WTY_CTR - Control Logic and Action Control for Consistency Checks
Message number: 010
Message text: No claim type entered in warranty claim
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WTY_CTR010
- No claim type entered in warranty claim ?The SAP error message WTY_CTR010 indicates that no claim type has been entered in a warranty claim. This error typically arises when a user attempts to create or process a warranty claim without specifying the necessary claim type, which is essential for the system to understand how to handle the claim.
Cause:
- Missing Claim Type: The primary cause of this error is that the claim type field is left blank when creating or processing a warranty claim.
- Configuration Issues: There may be issues with the configuration of warranty claim types in the SAP system, leading to the inability to select or enter a claim type.
- User Input Error: The user may have overlooked entering the claim type due to oversight or misunderstanding of the required fields.
Solution:
- Enter Claim Type: Ensure that the claim type is entered in the relevant field when creating or processing the warranty claim. This is usually a mandatory field.
- Check Configuration: If the claim type is not available for selection, check the configuration settings in the SAP system to ensure that claim types are properly defined and active.
- Navigate to the warranty claim configuration settings in the SAP system (usually found in the customizing settings under Warranty Management).
- Verify that the claim types are set up correctly and are assigned to the relevant warranty objects.
- User Training: Provide training or documentation to users to ensure they understand the importance of entering the claim type and how to do it correctly.
- System Validation: Implement validation checks in the system to prevent users from submitting warranty claims without a claim type.
Related Information:
By addressing the missing claim type and ensuring proper configuration and user training, you can resolve the WTY_CTR010 error effectively.
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