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How To Fix WTY_AC024 - No withholding tax created for customer &1 company code &2 (table KNBW)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY_AC - Warranty Processing: Accouning Interface

  • Message number: 024

  • Message text: No withholding tax created for customer &1 company code &2 (table KNBW)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY_AC024 - No withholding tax created for customer &1 company code &2 (table KNBW) ?

    The SAP error message WTY_AC024 indicates that there is no withholding tax created for a specific customer in a particular company code. This error typically arises when you are trying to process a transaction that requires withholding tax information, but the necessary configuration or data is missing.

    Cause:

    1. Missing Withholding Tax Configuration: The withholding tax type may not be configured for the customer in the specified company code.
    2. Customer Master Data: The customer master record may not have withholding tax information maintained.
    3. Company Code Settings: The company code may not have the necessary withholding tax settings enabled.
    4. Tax Type Not Defined: The specific withholding tax type you are trying to use may not be defined in the system.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code FD02 for change).
      • Check the "Withholding Tax" tab to ensure that the appropriate withholding tax types are assigned to the customer.
    2. Configure Withholding Tax Types:

      • Ensure that the withholding tax types are properly configured in the system. You can do this via transaction code OBWW (for withholding tax types).
      • Make sure that the withholding tax type is assigned to the relevant company code.
    3. Review Company Code Settings:

      • Check the company code settings for withholding tax (transaction code OBY6).
      • Ensure that the withholding tax is activated for the company code in question.
    4. Maintain Withholding Tax Data:

      • If the withholding tax data is missing, you can maintain it using transaction code OBW1 to create or modify withholding tax data for the customer.
    5. Test the Configuration:

      • After making the necessary changes, perform a test transaction to ensure that the withholding tax is now being calculated correctly.

    Related Information:

    • Transaction Codes:

      • FD02: Change Customer Master Data
      • OBWW: Maintain Withholding Tax Types
      • OBY6: Company Code Settings for Withholding Tax
      • OBW1: Maintain Withholding Tax Data
    • Documentation: Refer to SAP Help documentation for detailed steps on configuring withholding tax and maintaining customer master data.

    • User Roles: Ensure that you have the necessary authorizations to make changes to customer master data and company code settings.

    By following these steps, you should be able to resolve the WTY_AC024 error and ensure that withholding tax is correctly set up for the customer in the specified company code.

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