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How To Fix WTY14001 - Reference date is before the contract start date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTY14 - Assignment to Contract

  • Message number: 001

  • Message text: Reference date is before the contract start date

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTY14001 - Reference date is before the contract start date ?

    Certainly! Here's a detailed explanation for the SAP error message WTY14001: Reference date is before the contract start date:


    Error Message

    WTY14001: Reference date is before the contract start date


    Cause

    This error occurs when a transaction or operation in SAP Warranty Management (or related contract management processes) references a date that is earlier than the start date of the warranty contract or service contract.

    In other words, the system is trying to process a document, claim, or activity with a date that precedes the contract's validity period. Since the contract is not valid before its start date, the system blocks the operation to maintain data consistency and business logic integrity.


    When does it typically occur?

    • When creating or processing a warranty claim or service order with a reference date (e.g., claim date, notification date, or service date) that is earlier than the contract start date.
    • When entering or updating contract-related documents with incorrect dates.
    • During integration scenarios where contract dates are checked against transaction dates.

    Solution

    1. Check the Contract Start Date:

      • Verify the contract start date in the contract master data (transaction codes like IW32 for service orders, or warranty contract display transactions).
      • Ensure the contract start date is correct and reflects the actual start of the warranty or service coverage.
    2. Check the Reference Date:

      • Review the date entered in the transaction triggering the error (e.g., claim date, notification date).
      • Make sure this date is on or after the contract start date.
    3. Correct the Dates:

      • If the reference date is wrong, adjust it to a date on or after the contract start date.
      • If the contract start date is incorrect, update the contract master data accordingly (if allowed by business rules).
    4. Reprocess the Transaction:

      • After correcting the dates, retry the operation.
    5. Additional Checks:

      • If the contract start date is in the future, and the transaction is legitimate, consider whether the contract should be activated earlier.
      • Check for any custom validations or user exits that might enforce stricter date checks.

    Related Information

    • SAP Module: Warranty Management, Service Management, Contract Management.
    • Transaction Codes: IW31/IW32 (Service Orders), WTY* transactions for warranty processing.
    • Notes and Documentation: SAP Notes related to warranty contract date validations.
    • Business Impact: Prevents processing of claims or service activities outside the contract validity period, ensuring compliance with contract terms.

    Summary

    Aspect Details
    Error Reference date is before the contract start date
    Cause Transaction date < contract start date
    Solution Adjust reference date or contract start date
    Module Warranty Management / Service Management
    Impact Prevents invalid warranty/contract processing

    If you need help with specific transaction codes or further troubleshooting, please provide more context about the process or transaction you are working with.

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