How To Fix WTY805 - Warranty claim for object &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 805

• Message text: Warranty claim for object &1 could not be created

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY805 - Warranty claim for object &1 could not be created ?

  SAP Error Message:
  
  WTY805 - Warranty claim for object &1 could not be created
  
  Cause:
  This error occurs when the system is unable to create a warranty claim for the specified object (equipment, material, or service object). Common reasons include:
  
  Missing or incorrect master data: The object (equipment or material) does not have the necessary warranty master data maintained.
  Warranty validity issues: The warranty period for the object has expired or is not valid for the claim date.
  Configuration issues: Warranty claim processing is not properly configured in the system.
  Authorization or status issues: The object might be in a status that does not allow warranty claims, or the user lacks authorization.
  Incomplete or incorrect claim data: Required fields or data for creating the warranty claim are missing or incorrect.
  
  
  Solution:
  To resolve the WTY805 error, follow these steps:
  
  
  Check Warranty Master Data:
  
  Verify that the equipment or material has warranty master data maintained.
  Use transaction IE03 (Display Equipment) or MM03 (Display Material) to check warranty data.
  Ensure warranty start and end dates are correct and cover the claim date.
  
  
  
  Verify Warranty Validity:
  
  Confirm that the warranty period is valid for the date of the claim.
  Adjust warranty dates if necessary.
  
  
  
  Review Configuration:
  
  Check warranty claim configuration in SPRO under:
  Logistics Execution -> Warranty Management -> Basic Settings -> Define Warranty Types
  Ensure warranty types and claim processing are correctly set up.
  
  
  
  Check Object Status and Authorization:
  
  Verify the status of the equipment or material allows warranty claims.
  Confirm the user has the necessary authorizations to create warranty claims.
  
  
  
  Review Claim Data:
  
  Ensure all mandatory fields are filled correctly in the claim creation screen.
  Check for any inconsistencies or missing data.
  
  
  
  Debug or Check Logs:
  
  If the above steps do not resolve the issue, check application logs (transaction SLG1) for detailed error messages.
  Debug the warranty claim creation process if you have development access.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  IW65 - Create Warranty Claim
  IE03 - Display Equipment
  MM03 - Display Material
  SLG1 - Application Log
  
  
  
  SAP Notes:
  
  Search SAP Support Portal for notes related to warranty claim errors and WTY805.
  
  
  
  Warranty Management Module:
  
  Warranty claims are part of the SAP Warranty Management component, integrated with Plant Maintenance (PM) and Sales and Distribution (SD).
  
  
  
  
  Summary:
  
  The WTY805 error indicates a failure to create a warranty claim due to missing or invalid warranty data, configuration issues, or authorization problems. Verify warranty master data, warranty validity, configuration, and user permissions to resolve the issue.