How To Fix WTY145 - No version sent to reimburser - no further processing

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 145

• Message text: No version sent to reimburser - no further processing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY145 - No version sent to reimburser - no further processing ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message: WTY145 - No version sent to reimburser - no further processing
  
  Cause:
  The error message WTY145 occurs in the Warranty Management module of SAP. It indicates that no version of the warranty claim or document has been sent to the reimburser (the party responsible for reimbursing costs, such as a vendor or service provider). Because no version was sent, the system cannot proceed with further processing of the claim.
  This typically happens when:
  
  The warranty claim has not been properly released or approved.
  The version of the claim that should be sent to the reimburser was not created or transmitted.
  There is a missing or incorrect configuration in the communication or version management settings.
  The claim is incomplete or missing mandatory data required for sending to the reimburser.
  
  
  Solution:
  To resolve the WTY145 error, follow these steps:
  
  
  Check Claim Versions:
  
  Verify if a version of the warranty claim has been created and sent to the reimburser.
  Use transaction codes related to warranty claims (e.g., IW70, IW71) to check the status and versions.
  
  
  
  Release/Approve the Claim:
  
  Ensure the claim is released or approved according to your business process.
  Only released claims can be sent to the reimburser.
  
  
  
  Send Version to Reimburser:
  
  Manually trigger sending the claim version to the reimburser if it was not sent automatically.
  This can be done via the claim processing screen or through specific functions/buttons for sending.
  
  
  
  Check Configuration:
  
  Verify the configuration in the Warranty Management customizing (SPRO path: Logistics Execution > Warranty Management > Claim Processing > Version Management).
  Ensure that the version management and communication settings are correctly maintained.
  
  
  
  Check Communication Settings:
  
  If the claim is sent electronically, verify the communication interface (e.g., EDI, IDoc) is correctly set up and active.
  Check for any errors in the communication logs.
  
  
  
  Complete Mandatory Data:
  
  Make sure all mandatory fields in the claim are filled.
  Missing data can prevent the system from creating or sending the version.
  
  
  
  Reprocess the Claim:
  
  After correcting the above, try to reprocess or resend the claim.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW70 - Create Warranty Claim
  IW71 - Change Warranty Claim
  IW72 - Display Warranty Claim
  IW73 - Process Warranty Claim
  
  
  
  SAP Notes:
  
  Check SAP Notes related to warranty claim processing and version management for any known issues or patches.
  
  
  
  Documentation:
  
  SAP Help Portal: Warranty Management section
  SAP Library: Warranty Claim Processing
  
  
  
  Common Scenarios:
  
  Claims created but not released.
  Versions created but not sent due to communication errors.
  Configuration missing for version management.
  
  
  
  
  If the problem persists after these checks, consider enabling detailed logging or debugging the claim processing to identify where the version sending fails.
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No warranty claim version sent to reimburser; claim not released or version not created/sent.
  
  
  Solution
  Release claim, create/send version to reimburser, check configuration and communication.
  
  
  Related
  Warranty claim transactions (IW70-IW73), version management config, SAP Notes, logs.
  
  
  
  
  If you need help with specific transaction steps or configuration paths, feel free to ask!