How To Fix WTY123 - You cannot enter measurement values for the claim

WTY123 - Overview

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 123

• Message text: You cannot enter measurement values for the claim

What causes this issue?

The following could be the cause:
No equipment exists for the vehicle.
The equipment assigned to the vehicle is not of type <ZK>vehicle
</>.
No measuring points exist for the assigned equipment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WTY123 - You cannot enter measurement values for the claim ?

  SAP Error Message:
  WTY123 - You cannot enter measurement values for the claim
  
  
  Cause:
  The error message WTY123 occurs when you try to enter measurement values for a warranty claim, but the system does not allow it. This typically happens because the claim is not in a status or condition that permits entering measurement values. Common reasons include:
  
  The claim is not yet released or is already closed.
  The claim type or processing status does not support measurement recording.
  The warranty claim item is not linked to a measurement document or the measurement document is not created/active.
  The configuration settings for warranty claims do not allow measurement entry for the specific claim or item.
  
  
  
  Solution:
  To resolve the error WTY123, consider the following steps:
  
  
  Check Claim Status:
  
  Ensure the claim is in a status that allows measurement entry (e.g., released but not yet processed or closed).
  If the claim is blocked or closed, you cannot enter measurements.
  
  
  
  Verify Claim Type and Configuration:
  
  Confirm that