How To Fix WTY079 - Version &1 does not exist in claim &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY - Warranty processing

• Message number: 079

• Message text: Version &1 does not exist in claim &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY079 - Version &1 does not exist in claim &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WTY079 - Version &1 does not exist in claim &2
  
  Meaning / Cause:
  This error occurs when you try to reference or process a warranty claim version that does not exist in the specified claim. In SAP Warranty Management, claims can have multiple versions (e.g., different processing stages or corrections). The system expects a valid version number for the claim, but the version number provided (&1) is not found in the claim identified by &2.
  Common causes include:
  
  Typing or input error: The version number entered does not exist.
  The claim version was deleted or never created.
  The claim number is correct, but the version number is incorrect or outdated.
  Data inconsistency or incomplete claim processing.
  
  
  Solution / How to Fix:
  
  
  Verify the Claim Number and Version:
  
  Check the claim number (&2) and the version (&1) you are trying to access.
  Use transaction codes like IW59 (Display Warranty Claims) or IW52 (Change Service Notification) to verify existing versions of the claim.
  
  
  
  Check Existing Versions:
  
  Use the SAP table /SCWM/CLM_VERSION or related warranty claim tables to list all versions for the claim.
  Confirm if the version you are trying to use exists.
  
  
  
  Correct the Version Number:
  
  If the version number is wrong, correct it to an existing version.
  If you intended to create a new version, ensure the process to create a new version is correctly followed.
  
  
  
  Recreate or Restore the Version:
  
  If the version was deleted accidentally, you may need to recreate the version or restore it from backup if possible.
  
  
  
  Check Custom Code or Interfaces:
  
  If this error occurs during an interface or custom program, check the logic that passes the version number.
  Ensure the program fetches or uses the correct version number.
  
  
  
  Consult SAP Notes:
  
  Search SAP Support Portal for notes related to WTY079 for any known bugs or patches.
  
  
  
  
  Related Information:
  
  Warranty Claim Versions: Warranty claims can have multiple versions to track changes or corrections. Each version is identified by a version number.
  Transactions:
  
  IW59 - Display Warranty Claims
  IW52 - Change Service Notification (Warranty Claim)
  IW53 - Display Service Notification
  
  
  Tables:
  
  /SCWM/CLM_VERSION - Warranty Claim Versions
  /SCWM/CLM_HEADER - Warranty Claim Header Data
  
  
  SAP Module: SAP Customer Service (CS) and Warranty Management (WM)
  SAP Notes: Check for notes related to warranty claim processing and version management.
  
  
  If you provide the context in which this error occurs (e.g., during claim creation, update, or interface processing), I can help with more specific troubleshooting steps.