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How To Fix WTADDI012 - Internal error: & & & -> Inform SAP hotline


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTADDI - Additionals: Messages

  • Message number: 012

  • Message text: Internal error: & & & -> Inform SAP hotline

  • Show details Hide details
  • What causes this issue?

    An internal error has occurred.

    System Response

    INCLUDE ISR_VERARBEITUNG OBJECT DOKU ID TX

    How to fix this error?

    INCLUDE ISR_VERWALTUNG OBJECT DOKU ID TX

    Procedure for System Administrators

    Find the code "&V3&" in subroutine &V2& in program &V1&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WTADDI012 - Internal error: & & & -> Inform SAP hotline ?

    The SAP error message:

    WTADDI012 Internal error: & & & -> Inform SAP hotline

    is an internal error related to the Warehouse Management (WM) or Extended Warehouse Management (EWM) component, often encountered during warehouse task processing or related activities.


    Cause

    • Internal system inconsistency or unexpected condition: The message indicates that the system has encountered an unexpected internal error or inconsistency that it cannot handle.
    • Possible data corruption or missing configuration: This might be due to corrupted data, missing or incorrect customizing, or a bug in the SAP standard code.
    • Programming or enhancement issues: Sometimes, custom enhancements or user exits related to warehouse tasks can cause such internal errors.
    • Version or patch level issues: The error might be caused by a known bug fixed in later SAP Notes or Support Packages.

    The placeholders & & & in the message usually contain technical details or parameters that can help SAP support identify the exact cause.


    Solution

    1. Check the detailed short dump (ST22):
      Look for a runtime error or dump related to this message. The dump will provide more technical details about the cause.

    2. Review the message parameters:
      The & & & placeholders often contain error codes or function module names. Use these to narrow down the problem.

    3. Check customizing and master data:
      Verify that all warehouse-related customizing (e.g., warehouse number, storage types, movement types) and master data are consistent and complete.

    4. Debug or trace the error:
      If you have development resources, debug the process or use transaction /SAPAPO/OM17 or relevant WM/EWM transactions to trace the error.

    5. Search SAP Notes:
      Use the SAP Support Portal to search for the message number WTADDI012 or the exact error text. There might be SAP Notes describing the issue and providing corrections or patches.

    6. Contact SAP Support:
      If the above steps do not resolve the issue, collect all relevant information (short dumps, system logs, steps to reproduce) and open a message with SAP Support (the "SAP hotline") as the message suggests.


    Related Information

    • Message Class: WTADDI (Warehouse Task Additions or related WM/EWM functions)

    • Transactions to check:

      • ST22 (Dump Analysis)
      • SM21 (System Log)
      • SLG1 (Application Log)
      • WM/EWM transactions related to the process you were performing
    • Common scenarios:

      • Warehouse task creation or confirmation
      • Transfer order processing
      • Stock movement postings in WM/EWM
    • SAP Notes and KBAs:
      Search for WTADDI012 on the SAP ONE Support Launchpad: https://launchpad.support.sap.com/


    Summary

    Aspect Details
    Cause Internal inconsistency or unexpected error in WM/EWM processing, possibly data or config issue or bug
    Solution Check dumps, analyze message parameters, verify customizing and data, search SAP Notes, debug, contact SAP Support
    Related WM/EWM warehouse task processing, SAP Notes, ST22 dumps, SAP Support Portal

    If you provide the exact parameters shown in the message or the context in which the error occurs, I can help you further narrow down the cause or suggest more specific solutions.

    • Do you have any question about this error?


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