How To Fix WT717 - General Retail Customizing could not be defined

WT717 - Overview

• Message type: E = Error

• Message class: WT - Retail: Replenishment

• Message number: 717

• Message text: General Retail Customizing could not be defined

What causes this issue?

An error occurred when the general Retail Customizing settings
(Customizing table TWPA) was read.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the missing Customizing setting or check if your system has
been configured as a Retail system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WT717 - General Retail Customizing could not be defined ?

  SAP Error Message:
  WT717 - General Retail Customizing could not be defined
  
  
  Cause:
  This error typically occurs in SAP Retail when the system is unable to find or determine the necessary retail customizing settings during a process execution. The message indicates that the system is missing or cannot access the general retail customizing data required for the transaction or process.
  Common causes include:  
  
  Missing or incomplete retail customizing settings in the system.  
  Incorrect or incomplete assignment of retail customizing objects (e.g., Retail Store, Retail Channel, Retail Organization).  
  Inconsistent or missing entries in key customizing tables related to retail processes.  
  Transport or system copy issues where customizing data was not properly moved or activated.  
  User or process context does not have the necessary retail customizing defined.
  
  
  
  Solution:
  To resolve the WT717 error, follow these steps:
  
  
  Check Retail Customizing Settings:  
  
  Go to the SAP IMG (Implementation Guide) for Retail:
  SPRO -> SAP Retail ->