How To Fix WT252 - Indicates that workitems are to be created when errors occur

SAP Error Message - Details

• Message type: E = Error

• Message class: WT - Retail: Replenishment

• Message number: 252

• Message text: Indicates that workitems are to be created when errors occur

&USE&
Follow-on documents are generated in Replenishment in the same way as
for store orders.
For some of the errors which occur during generation, the system
creates workitems. If you want to work with workitems, select this
indicator.
If this indicator is not selected, error messages are created.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WT252 - Indicates that workitems are to be created when errors occur ?

  SAP Error Message WT252: Overview
  
  
  Message Text:
  
  "Workitems are to be created when errors occur."
  
  
  Context:
  
  This message typically appears in the SAP Workflow system when an error occurs during the processing of a workflow step, and the system is configured to generate work items (tasks) for error handling.
  
  
  
  Cause of WT252
  The message WT252 is informational and indicates that the SAP Workflow system is set up to create work items automatically whenever an error occurs during workflow execution. This is controlled by the workflow error handling settings.
  Typical causes include:
  
  An error or exception occurred in a workflow step (e.g., a method call, function module, or event).
  The workflow error handling is configured to generate error work items for manual intervention.
  The system is notifying that a work item has been created for the responsible user or group to handle the error.
  
  
  Explanation
  
  SAP Workflow has an error handling mechanism that can create work items (tasks) when errors occur.
  These work items allow workflow administrators or responsible users to investigate and resolve the error manually.
  WT252 is not an error itself but a notification that such a work item has been created.
  
  
  Solution / How to Handle WT252
  
  
  Check the Workflow Log:
  
  Use transaction SWI1 or SWI2_WORKITEM to find the error work item created.
  Review the workflow log (transaction SWI2_DIAG) to identify the exact error or exception that caused the work item creation.
  
  
  
  Analyze the Error:
  
  Identify the root cause of the error in the workflow step.
  Common issues include missing data, authorization problems, or incorrect configuration.
  
  
  
  Resolve the Error:
  
  Fix the underlying problem (e.g., correct data, adjust authorizations, fix custom code).
  If the error is due to a system issue, coordinate with the technical team.
  
  
  
  Process the Error Work Item:
  
  The responsible user or workflow administrator should process the error work item.
  This may involve restarting the workflow step or manually correcting data.
  
  
  
  Adjust Error Handling (Optional):
  
  If you want to change the behavior of error handling (e.g., disable automatic creation of error work items), adjust the workflow error handling settings.
  This can be done in the workflow definition or via customizing in transaction SWU3 or workflow container settings.
  
  
  
  
  Related Information
  
  
  Transactions:
  
  SWI1 – Display Work Items
  SWI2_WORKITEM – Work Item Selection
  SWI2_DIAG – Workflow Log
  SWU3 – Workflow Customizing (for error handling settings)
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow error handling for your specific SAP version.
  Example: SAP Note 123456 (hypothetical) might describe common workflow error handling issues.
  
  
  
  Workflow Error Handling:
  
  SAP workflows can be configured to handle errors by:
  
  Creating error work items for manual intervention.
  Automatically restarting or compensating.
  Logging errors silently.
  
  
  
  
  
  Best Practices:
  
  Always monitor workflow error work items regularly.
  Implement alerts or reports for workflow errors.
  Train workflow administrators on error handling procedures.
  
  
  
  
  Summary
  
  
  
  Aspect
  Description
  
  
  
  
  Cause
  Workflow error occurred; system configured to create error work items automatically.
  
  
  Message Type
  Informational notification (not a system error).
  
  
  Solution
  Investigate and resolve the underlying workflow error; process the created error work item.
  
  
  Related Tcodes
  SWI1, SWI2_WORKITEM, SWI2_DIAG, SWU3
  
  
  Additional Info
  Workflow error handling settings control this behavior; can be customized as needed.
  
  
  
  
  If you provide the exact workflow or error context, I can help you analyze the specific error causing the WT252 message.