How To Fix WT114 - Customer data of material &1 blocked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WT - Retail: Replenishment

• Message number: 114

• Message text: Customer data of material &1 blocked by user &2

What causes this issue?

You have called up the replenishment data specific to the customer for
material &v1&. This data is already being processed by user &v2& and
therefore blocked.

System Response

No changes were made.

How to fix this error?

Check if your entry is correct. If it is correct, try again later on.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WT114 - Customer data of material &1 blocked by user &2 ?

  Certainly! Here's a detailed explanation for the SAP error message WT114: Customer data of material &1 blocked by user &2:
  
  Error Message
  WT114: Customer data of material &1 blocked by user &2
  
  Cause
  This error occurs when you try to change or process the customer-specific data of a material, but the data is currently locked (blocked) by another user. SAP uses a lock mechanism to prevent simultaneous changes to the same data by multiple users, which could lead to inconsistencies or data corruption.
  
  Material &1: The material number whose customer data is locked.
  User &2: The SAP user who currently holds the lock on this data.
  
  
  Explanation
  
  When a user starts editing customer-specific material data (e.g., in transaction VD52 or similar), SAP places a lock on that data.
  If another user tries to access or modify the same data before the first user finishes and releases the lock, SAP will display this message.
  Locks are usually released when the user saves or cancels their changes or logs off.
  Sometimes locks remain due to abnormal termination of a session or system issues.
  
  
  Solution
  
  
  Check who holds the lock:
  
  Use transaction SM12 (Lock Entries) to find the lock entry.
  Enter the material number or relevant object to filter the locks.
  Identify the user (&2) who holds the lock.
  
  
  
  Contact the user:
  
  Ask the user to finish their work and save or cancel the changes to release the lock.
  If the user is not available or the session is inactive, proceed to the next step.
  
  
  
  Delete the lock manually (if appropriate):
  
  In SM12, select the lock entry and delete it.
  Be cautious: deleting locks can cause data inconsistencies if the user is actively working on the data.
  Only delete locks if you are sure the user is not working or the session is inactive.
  
  
  
  Check for system issues:
  
  If locks frequently remain, investigate system stability or user session management.
  Ensure users log off properly and transactions are completed.
  
  
  
  
  Related Information
  
  Transaction Codes:
  
  VD52: Change Customer-Material Info Record
  SM12: Display and delete lock entries
  
  
  Lock Objects:
  
  The lock object related to customer-material data is typically MVKE (Sales Data for Material).
  
  
  SAP Notes:
  
  Check SAP Notes for any known bugs or patches related to locking issues in your SAP version.
  
  
  Best Practices:
  
  Train users to properly save or cancel changes.
  Monitor and manage locks regularly.
  Use batch jobs or monitoring tools to detect and clear stale locks.
  
  
  
  
  If you need further assistance or specific steps for your SAP system version, please provide additional details!