How To Fix WSUBST031 - Document &1 (STO) not updated!

SAP Error Message - Details

• Message type: E = Error

• Message class: WSUBST - Substitution Article Handling

• Message number: 031

• Message text: Document &1 (STO) not updated!

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSUBST031 - Document &1 (STO) not updated! ?

  The SAP error message:
  WSUBST031 Document &1 (STO) not updated!
  typically occurs in the context of Stock Transport Orders (STO) or related warehouse and inventory processes.
  
  Cause:
  This error indicates that the system attempted to update a document (in this case, an STO document), but the update did not happen successfully. Possible reasons include:
  
  Locking issues: The document might be locked by another user or process.
  Incomplete or incorrect data: Required fields or data for the STO update are missing or incorrect.
  Authorization problems: The user or process does not have the necessary permissions to update the document.
  System or configuration errors: There might be issues in the customizing or configuration related to STO processing.
  Technical problems: Database inconsistencies, update task failures, or background job errors.
  
  
  Solution:
  To resolve the WSUBST031 error, consider the following steps:
  
  
  Check the document status:
  
  Verify if the STO document is locked or currently being processed.
  Use transaction codes like MB51, ME23N, or VL03N to check document status.
  
  
  
  Review the update logs and short dumps:
  
  Use transaction SM13 to check for update failures.
  Check for any related short dumps in ST22.
  
  
  
  Verify data completeness and correctness:
  
  Ensure all mandatory fields for the STO are filled correctly.
  Check for any inconsistencies in the material master, vendor, or plant data.
  
  
  
  Check authorizations:
  
  Confirm that the user or background job has the necessary authorizations to update STO documents.
  
  
  
  Unlock the document if locked:
  
  Use transaction SM12 to check and release any locks on the document.
  
  
  
  Reprocess the update:
  
  If the update failed due to a temporary issue, try reprocessing the document or running the relevant background job again.
  
  
  
  Check configuration:
  
  Review STO-related customizing in SPRO under Materials Management > Inventory Management and Physical Inventory > Stock Transport Order.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for notes related to WSUBST031 for any known bugs or patches.
  
  
  
  
  Related Information:
  
  
  Transaction codes:
  
  ME21N / ME22N / ME23N – Create/Change/Display Purchase Orders (including STOs)
  MB51 – Material Document List
  SM12 – Display and delete locks
  SM13 – Update records
  ST22 – ABAP Runtime Errors (Short Dumps)
  
  
  
  SAP Modules involved:
  
  Materials Management (MM)
  Warehouse Management (WM)
  Inventory Management (IM)
  
  
  
  Common scenarios:
  
  STO creation or change failing to update due to system or data issues.
  Background jobs processing STO documents encountering update failures.
  
  
  
  
  If the problem persists after these checks, it may be necessary to involve your SAP Basis or development team to analyze logs and possibly debug the update process.