How To Fix WSUBST019 - Operation was terminated; processing status incorrect/missing

SAP Error Message - Details

• Message type: E = Error

• Message class: WSUBST - Substitution Article Handling

• Message number: 019

• Message text: Operation was terminated; processing status incorrect/missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSUBST019 - Operation was terminated; processing status incorrect/missing ?

  The SAP error message:
  WSUBST019: Operation was terminated; processing status incorrect/missing
  
  Cause
  This error typically occurs in SAP Plant Maintenance (PM) or related modules when an operation within a maintenance order or notification is being processed, but the system detects that the processing status of the operation is either incorrect or missing. This can happen due to:
  
  The operation's processing status has not been set or updated properly.
  Inconsistent or incomplete data in the operation status fields.
  Attempting to perform a status-related action (e.g., confirmation, settlement) on an operation that is not in the correct status.
  Custom enhancements or user exits that incorrectly manipulate operation statuses.
  System inconsistencies or missing status records due to interrupted processing or data corruption.
  
  
  Explanation
  In SAP PM, each operation in a maintenance order or notification has a processing status that controls what actions can be performed on it. For example, an operation must be in a certain status before it can be confirmed or technically completed. If the system finds that the status is missing or not as expected, it raises this error to prevent inconsistent processing.
  
  Solution
  
  
  Check Operation Status:
  
  Go to the maintenance order or notification.
  Check the processing status of the operation in question.
  Use transaction codes like IW32 (Change Order) or IW22 (Change Notification) to review the operation status.
  
  
  
  Correct the Status:
  
  If the status is missing or incorrect, manually set or correct it.
  Use the status management functions in SAP to update the operation status.
  Sometimes, re-saving or reprocessing the operation can help.
  
  
  
  Check for Incomplete Confirmations:
  
  Confirm if there are any incomplete or inconsistent confirmations for the operation.
  Use IW38 or IW39 to list operations and their statuses.
  
  
  
  Review Custom Code:
  
  If custom user exits, BADIs, or enhancements are implemented, check if they interfere with operation status updates.
  Debug or review the code to ensure status updates are handled correctly.
  
  
  
  Use SAP Notes:
  
  Search for relevant SAP Notes that address WSUBST019.
  For example, SAP Note 1234567 (example) might provide patches or instructions.
  
  
  
  Database Consistency Check:
  
  Run consistency checks for maintenance orders and operations.
  Use transaction SARA or other database tools if needed.
  
  
  
  Contact SAP Support:
  
  If the problem persists, raise a support ticket with SAP, providing detailed logs and screenshots.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  IW32 - Change Maintenance Order
  IW22 - Change Notification
  IW38 - Change PM Orders (list)
  IW39 - Display PM Orders (list)
  IW37 - Confirmations overview
  
  
  
  Tables:
  
  AFVC - Operation within an order
  JEST - Object status
  AFKO - Order header data PP orders
  AFVC - Operation data
  
  
  
  SAP Notes and KBAs:
  
  Search SAP Support Portal for WSUBST019.
  Check for notes related to operation status inconsistencies.
  
  
  
  Status Management:
  
  SAP uses status profiles to control operation processing.
  Understanding status profiles and their allowed transitions is key.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Operation processing status missing or incorrect, causing termination of processing.
  
  
  Solution
  Check and correct operation status; verify confirmations; review custom code; apply SAP Notes.
  
  
  Related Info
  Use IW32/IW22 to check status; tables AFVC, JEST; SAP Notes for WSUBST019; status profiles.
  
  
  
  
  If you provide more context (e.g., transaction, process step), I can help with more specific instructions.