How To Fix WSUBST011 - No data exists for worklist

SAP Error Message - Details

• Message type: E = Error

• Message class: WSUBST - Substitution Article Handling

• Message number: 011

• Message text: No data exists for worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSUBST011 - No data exists for worklist ?

  The SAP error message WSUBST011: No data exists for worklist typically occurs in the context of SAP Workflow or SAP Business Workplace when a user tries to access a worklist (inbox) but there are no workflow tasks or work items available for that user.
  
  Cause
  
  No workflow tasks assigned: The user currently has no workflow tasks or work items assigned to their inbox.
  Incorrect user or role: The user might be logged in with a user ID that does not have any workflow tasks.
  Worklist not properly generated: The workflow system has not generated or assigned any tasks to the user.
  Authorization issues: The user might lack the necessary authorizations to view the worklist.
  Technical issues: Sometimes, inconsistencies or errors in the workflow container or task assignment can cause the worklist to appear empty.
  
  
  Solution
  
  
  Verify user and roles:
  
  Check if the user is the correct one and has the appropriate roles and authorizations to receive workflow tasks.
  Use transaction SU01 to check user roles and authorizations.
  
  
  
  Check workflow tasks:
  
  Use transaction SWI1 (Work Item Selection) to see if there are any work items assigned to the user.
  Use SWIA (Work Item Administration) to check the status of workflow tasks.
  
  
  
  Check workflow runtime:
  
  Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow runtime errors or stuck workflows.
  
  
  
  Trigger or restart workflows:
  
  If workflows are not triggered, check the workflow start conditions or events.
  Restart or re-trigger workflows if necessary.
  
  
  
  Check authorizations:
  
  Ensure the user has the authorization object S_WF_WI (Workflow: Work Item) with the appropriate activity (e.g., display, change).
  
  
  
  Clear and refresh worklist:
  
  Sometimes, clearing the SAP GUI cache or refreshing the worklist can help.
  Log out and log back in.
  
  
  
  Check system logs:
  
  Use transaction SM21 or ST22 to check for system errors related to workflow.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SBWP – Business Workplace (Inbox)
  SWI1 – Work Item Selection
  SWIA – Work Item Administration
  SWI2_FREQ – Frequent Work Items
  SWI2_DIAG – Workflow Diagnosis
  SU01 – User Maintenance
  
  
  
  SAP Notes:
  
  Check SAP Notes related to workflow and worklist issues for your specific SAP version.
  
  
  
  Authorization Object:
  
  S_WF_WI – Workflow: Work Item
  
  
  
  SAP Help Portal:
  
  Refer to SAP Workflow documentation for detailed information on workflow tasks and inbox management.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WSUBST011: No data exists for worklist
  
  
  Cause
  No workflow tasks assigned, incorrect user, missing authorizations, or workflow issues
  
  
  Solution
  Verify user roles, check workflow tasks (SWI1), check authorizations, restart workflows
  
  
  Related Tcodes
  SBWP, SWI1, SWIA, SWI2_FREQ, SWI2_DIAG, SU01
  
  
  
  
  If after these checks the problem persists, it may be necessary to involve your SAP Basis or Workflow administrator to analyze workflow logs and system traces in more detail.