How To Fix WSTI_CALC036 - Incompletely Process Inbound IDoc Found with Sales Data

SAP Error Message - Details

• Message type: E = Error

• Message class: WSTI_CALC - Physical Inventory Messages: Book Inv. Calc. at Count Time

• Message number: 036

• Message text: Incompletely Process Inbound IDoc Found with Sales Data

What causes this issue?

For the material of the relevant item in the physical inventory
document, there is at least one inbound IDoc with aggregated business
volume data that has still not been posted completely without errors.

System Response

The system cannot request sales data as per receipts for this material
from the PIPE. This means that the system cannot calculate the book
inventory balance at the count time (or simulate the calculation) for
this item in the physical inventory document.

How to fix this error?

Correct the IDoc processing error and book in the relevant IDocs again.
Then calculate the book inventory balance again at the count time.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WSTI_CALC036 - Incompletely Process Inbound IDoc Found with Sales Data ?

  Certainly! Here's a detailed explanation for the SAP error message WSTI_CALC036: Incompletely Process Inbound IDoc Found with Sales Data:
  
  Error Message:
  WSTI_CALC036 - Incompletely Process Inbound IDoc Found with Sales Data
  
  Cause:
  This error occurs when an inbound IDoc (Intermediate Document) related to sales data (such as sales orders, deliveries, billing documents) has been received but not completely processed in the SAP system. The IDoc processing is incomplete or stuck, which means the system has partial data but the full transaction has not been finalized.
  Common causes include:
  
  The IDoc processing was interrupted due to system errors, user cancellations, or communication issues.
  The IDoc is in a status indicating it is not fully processed (e.g., status 64 - IDoc ready for dispatch, or status 51 - error during processing).
  Missing or inconsistent master data required for completing the sales document creation.
  Configuration or mapping errors in the IDoc processing function modules.
  Locking or update conflicts during the inbound processing.
  
  
  Solution:
  
  
  Check IDoc Status:
  
  Use transaction WE02 or WE05 to display the IDoc.
  Verify the status of the IDoc. Status 53 means successfully processed; statuses like 51 or 64 indicate errors or incomplete processing.
  
  
  
  Analyze the Error:
  
  Look at the status records and error messages attached to the IDoc.
  Identify the exact point of failure or missing data.
  
  
  
  Reprocess the IDoc:
  
  If the error is transient or due to system issues, try reprocessing the IDoc using transaction BD87.
  Correct any data issues before reprocessing.
  
  
  
  Check Master Data and Configuration:
  
  Ensure all required master data (customer, material, pricing, etc.) exists and is consistent.
  Verify the IDoc processing function modules and partner profiles are correctly configured.
  
  
  
  Debug or Trace:
  
  If the problem persists, debug the inbound processing function module (e.g., IDOC_INPUT_* function modules) to find where the processing stops.
  Check for any user-exits or BAdIs that might be causing the issue.
  
  
  
  Consult SAP Notes:
  
  Search for SAP Notes related to WSTI_CALC036 or the specific IDoc type you are processing.
  Apply any relevant patches or corrections.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE02 / WE05 - Display IDocs
  BD87 - Reprocess IDocs
  WE19 - Test tool for IDocs
  SM58 - Check for update errors (if update tasks are involved)
  SM13 - Update request monitor
  
  
  
  IDoc Status Codes:
  
  51 - Error during processing
  64 - IDoc ready for dispatch
  53 - Successfully processed
  
  
  
  Common IDoc Types for Sales Data:
  
  ORDERS (Sales Order)
  DELVRY (Delivery)
  INVOIC (Billing Document)
  
  
  
  SAP Notes and Documentation:
  
  Check SAP Support Portal for notes related to incomplete IDoc processing.
  Review SAP Help Portal for inbound IDoc processing guides.
  
  
  
  
  Summary:
  The error WSTI_CALC036 indicates that an inbound IDoc carrying sales data was received but not fully processed, leaving the system in an inconsistent state. The resolution involves checking the IDoc status, analyzing errors, correcting data or configuration issues, and reprocessing the IDoc. Proper monitoring and error handling of IDocs are essential to avoid such issues.
  
  If you provide the specific IDoc type or additional context, I can help with more targeted troubleshooting steps.