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How To Fix WSTB053 - No detail data exists for promotion &1 and item &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WSTB - Message Class for Store Workbench, Allocation Table

  • Message number: 053

  • Message text: No detail data exists for promotion &1 and item &2

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WSTB053 - No detail data exists for promotion &1 and item &2 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WSTB053 No detail data exists for promotion &1 and item &2


    Meaning / Cause:

    This error occurs in SAP Retail when the system tries to retrieve detailed data for a specific promotion and item combination, but no such detailed data exists in the database.

    • &1 = Promotion number
    • &2 = Item number (or article number)

    The system expects to find detailed promotion data (e.g., conditions, discounts, validity) for the given promotion and item, but it cannot find any matching records.

    Common causes include:

    • The promotion has not been assigned any detailed data for the specified item.
    • The promotion detail data was deleted or never created.
    • Incorrect promotion or item number was entered or passed to the system.
    • Data inconsistencies or incomplete data load in the promotion master data.
    • The promotion is not valid for the item in question.

    Where does this occur?

    • During promotion processing in SAP Retail (e.g., pricing, POS processing, promotion evaluation).
    • When running reports or transactions that require detailed promotion data.
    • During promotion simulation or testing.

    Solution / How to fix:

    1. Check Promotion Detail Data:

      • Use transaction WPR1 (Promotion: Maintain Promotion) or WPR2 (Promotion: Display Promotion) to check if the promotion &1 has detailed data for item &2.
      • Verify that the item is included in the promotion details.
    2. Maintain or Add Missing Data:

      • If the item is missing in the promotion details, add the item to the promotion with the required conditions.
      • Ensure all necessary fields (discount %, validity dates, conditions) are properly maintained.
    3. Verify Data Consistency:

      • Run consistency checks or reports to ensure promotion data is complete.
      • Check if any recent data loads or transports have affected promotion data.
    4. Check Input Data:

      • Confirm that the promotion number and item number passed to the system are correct.
      • Validate that the item is valid and active in the system.
    5. Reprocess or Reload Data:

      • If data was deleted or corrupted, restore from backup or reload promotion data.
      • Re-run any batch jobs or data loads related to promotions.
    6. Check Authorization:

      • Ensure the user has authorization to view or maintain promotion data.

    Additional Information:

    • Promotion Master Data: Promotions in SAP Retail consist of header data and detailed data (items, conditions). The detailed data links promotions to specific articles.
    • Transaction Codes:
      • WPR1 - Create/Change Promotion
      • WPR2 - Display Promotion
      • WPR3 - Promotion Simulation
    • Tables involved:
      • /POSDW/PRM_HDR - Promotion header
      • /POSDW/PRM_ITM - Promotion items/details
    • Related Notes:
      • Check SAP Notes related to promotion processing errors.
      • Sometimes, patches or support packages fix known issues with promotion data handling.

    Summary:

    Aspect Description
    Error No detail data exists for promotion &1 and item &2
    Cause Missing or incomplete promotion detail data for the item
    Solution Maintain or correct promotion detail data for the item
    Transactions WPR1, WPR2, WPR3
    Tables /POSDW/PRM_HDR, /POSDW/PRM_ITM

    If you need further assistance, please provide the promotion number and item number, and I can help guide you through the specific steps.

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