How To Fix WSTB009 - Internal error occurred issuing error message

SAP Error Message - Details

• Message type: E = Error

• Message class: WSTB - Message Class for Store Workbench, Allocation Table

• Message number: 009

• Message text: Internal error occurred issuing error message

What causes this issue?

A system error occurred issuing an error message.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WSTB009 - Internal error occurred issuing error message ?

  SAP Error Message:
  
  WSTB009 - Internal error occurred issuing error message
  
  Cause:
  The error message WSTB009 typically indicates that an internal error occurred within the SAP system while it was trying to issue or display another error message. This is often a symptom rather than the root cause. It usually happens when:
  
  There is a problem in the message handling or message class.
  The system tries to display an error message but encounters an unexpected condition (e.g., missing message text, incorrect message class, or corrupted message repository).
  A program or function module is calling a message that does not exist or is incorrectly referenced.
  There might be inconsistencies or issues in the SAP kernel or message handling components.
  Sometimes, it can be caused by authorization issues or missing language texts.
  
  
  Solution:
  To resolve WSTB009, follow these steps:
  
  
  Check the Short Dump (ST22):
  
  Look for any related short dumps that provide more detailed information about the error. The dump might point to the exact program, function module, or message class causing the problem.
  
  
  Analyze the Message Class and Number:
  
  Identify which message was being issued when the error occurred. Check if the message class and number exist in transaction SE91 (Message Maintenance).
  
  
  Verify Message Texts:
  
  Ensure that the message texts exist for the language in use. Missing translations or corrupted message texts can cause this error.
  
  
  Check Custom Code or Enhancements:
  
  If the error occurs in custom developments or user exits, review the code to ensure that message calls are correct and that message classes and numbers are valid.
  
  
  Update or Reimport Message Classes:
  
  If the message class is standard SAP but corrupted, consider reimporting or updating the relevant SAP support package or note.
  
  
  Check Authorization:
  
  Verify that the user has the necessary authorizations to display messages or access related objects.
  
  
  SAP Notes and Support:
  
  Search the SAP Support Portal for notes related to WSTB009. Sometimes, SAP provides patches or corrections for known issues causing this error.
  
  
  
  Related Information:
  
  Transaction SE91: Message Maintenance — to check and maintain message classes and messages.
  Transaction ST22: ABAP Runtime Error Analysis — to analyze dumps related to the error.
  Transaction SM21: System Log — to check for system-level errors.
  SAP Notes: Search for "WSTB009" on the SAP ONE Support Launchpad for any relevant notes or patches.
  Common Context: This error often appears in scenarios involving workflow, batch input, or when the system tries to display error messages dynamically.
  
  
  Summary:
  
  Cause: Internal inconsistency or problem in issuing an error message (missing message text, invalid message class, corrupted message repository, or authorization issues).
  Solution: Analyze dumps, verify message classes and texts, check custom code, ensure proper authorizations, and apply SAP notes if available.
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing detailed logs and dump information.