How To Fix WSS203 - Error is user persistence

SAP Error Message - Details

• Message type: E = Error

• Message class: WSS - Web Services Security

• Message number: 203

• Message text: Error is user persistence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WSS203 - Error is user persistence ?

  SAP Error Message:
  
  WSS203 - Error in user persistence
  
  Cause:
  The error message WSS203 typically occurs in the context of SAP Workflow or SAP Business Workplace when there is an issue related to the persistence of user data. Specifically, it indicates that the system encountered a problem while trying to save or retrieve user-related information (such as user settings, workflow user data, or personalization data) in the database.
  Common causes include:  
  
  Database inconsistencies or locks on user-related tables.  
  Missing or incorrect user master data.  
  Authorization issues preventing the system from updating user data.  
  Problems with the persistence layer or the underlying infrastructure (e.g., database connectivity issues).  
  Corrupted or incomplete user data in the workflow or personalization tables.
  
  
  Solution:
  To resolve the WSS203 error, consider the following steps:
  
  
  Check User Master Data:
  
  Verify that the user exists in the system and that the user master record is complete and not locked or deleted.
  
  
  Check Authorizations:
  
  Ensure the user has the necessary authorizations to perform the action that triggered the error. Missing authorizations can prevent persistence operations.
  
  
  Database Consistency:  
  
  Run database consistency checks on relevant tables (e.g., SWWUSER, SWWPERS, or other workflow-related tables).  
  Look for locks or inconsistencies that might prevent updates.
  
  
  
  Review System Logs:
  
  Check the system log (transaction SM21) and short dumps (ST22) for related errors that might provide more detailed information.
  
  
  Clear or Reset User Data:
  
  If the problem is due to corrupted personalization or workflow user data, consider resetting or deleting the affected user data entries. This might involve:  
  
  Deleting entries in workflow user tables (with caution and proper backup).  
  Resetting personalization settings.
  
  
  
  Check Workflow Runtime Environment:
  
  If the error occurs in workflow context, verify that the workflow runtime environment is correctly configured and that the persistence layer is functioning properly.
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WSS203 for any known bugs or patches. Apply relevant SAP Notes if available.
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  SWI1 (Workflow Logs)  
  SWI2_FREQ (Work Items by User)  
  SU01 (User Maintenance)  
  SM21 (System Log)  
  ST22 (Dump Analysis)
  
  
  
  Tables:  
  
  SWWUSER (Workflow User Data)  
  SWWPERS (Workflow Personalization Data)  
  Other workflow-related tables depending on context.
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes referencing WSS203 or user persistence errors in workflow or personalization contexts.
  
  
  
  If the problem persists after these steps, consider raising a support ticket with SAP, providing detailed logs and system information for further analysis.