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How To Fix WSS012 - Keystore error &1&2&3&4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WSS - Web Services Security

  • Message number: 012

  • Message text: Keystore error &1&2&3&4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WSS012 - Keystore error &1&2&3&4 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message: WSS012 Keystore error &1&2&3&4


    1. Cause

    The error message WSS012 indicates a problem related to the keystore used in SAP Web Services Security (WSS). The placeholders &1&2&3&4 provide additional details about the specific error encountered.

    Common causes include:

    • Incorrect keystore file path or name: The system cannot find or access the keystore file.
    • Invalid keystore password: The password provided to access the keystore is incorrect.
    • Corrupted keystore file: The keystore file is damaged or unreadable.
    • Unsupported keystore format: The keystore format is not supported or mismatched.
    • Missing or invalid certificates: The keystore does not contain the required certificates or keys.
    • File permission issues: The SAP system user does not have sufficient permissions to read the keystore file.
    • Configuration errors: Incorrect configuration in the SAP system regarding the keystore location or parameters.

    2. Solution

    To resolve the WSS012 Keystore error, follow these steps:

    1. Check the error details:
      Review the full error message with the placeholders &1&2&3&4 replaced by actual values. This will give clues about the exact problem (e.g., file not found, wrong password).

    2. Verify keystore file path and name:
      Ensure the keystore file exists at the specified location and the path is correctly configured in the SAP system.

    3. Check keystore password:
      Confirm that the password used to access the keystore is correct. If unsure, try opening the keystore with a tool like Keytool or Keystore Explorer.

    4. Validate keystore integrity:
      Use tools like keytool (Java) or SAP transaction STRUST to open and inspect the keystore. If corrupted, restore from a backup or recreate the keystore.

    5. Check file permissions:
      Make sure the SAP system user has read access to the keystore file.

    6. Verify keystore format:
      Confirm that the keystore format (e.g., JKS, PKCS12) matches what SAP expects and is configured for.

    7. Review SAP configuration:

      • In transaction STRUST, check the SSL client/server PSEs and their keystores.
      • For Web Services Security, check the configuration in the Web Service Security settings (e.g., in SOAMANAGER or via the relevant profiles).
    8. Re-import certificates if necessary:
      If certificates are missing or invalid, re-import the required certificates into the keystore.

    9. Restart SAP services:
      After making changes, restart the relevant SAP services or application servers to apply the changes.


    3. Related Information

    • Transaction STRUST:
      Used to manage SSL certificates and keystores in SAP.

    • Keytool utility:
      Java tool to manage keystores (keytool -list -keystore <keystorefile>).

    • SAP Notes:
      Search for SAP Notes related to WSS012 for specific patches or known issues.

    • SAP Web Services Security Guide:
      Provides detailed information on configuring keystores and certificates for SAP Web Services.

    • Common logs to check:

      • SAP system logs (SM21)
      • Developer traces (ST11)
      • Web Dispatcher or ICM logs if applicable

    If you provide the exact substitution values for &1&2&3&4, I can help interpret the specific error further.


    Summary:
    The WSS012 error is a keystore-related issue in SAP Web Services Security, typically caused by incorrect file paths, passwords, corrupted files, or configuration errors. Verify the keystore file, password, permissions, and SAP configuration to resolve the issue.

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