How To Fix WSS002 - Cannot generate profile

SAP Error Message - Details

• Message type: E = Error

• Message class: WSS - Web Services Security

• Message number: 002

• Message text: Cannot generate profile

What causes this issue?

The system cannot generate a profile from the selected template.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select a different template.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WSS002 - Cannot generate profile ?

  SAP Error Message:
  
  WSS002 - Cannot generate profile
  
  Cause:
  The error message WSS002 - Cannot generate profile typically occurs when the SAP system is unable to generate or update the system profile during an operation such as system copy, system rename, or when changing system parameters that require profile regeneration.
  Common causes include:
  
  Insufficient authorizations: The user executing the profile generation does not have the necessary OS or SAP authorizations.
  File system permission issues: The OS user running the SAP instance does not have write permissions to the directory where the profile files are stored.
  Incorrect or missing environment variables: The environment variables (like DIR_PROFILE) are not set correctly, so the system cannot find the profile directory.
  Disk space issues: There is not enough disk space to write the new profile.
  Corrupted or locked profile files: The profile files are locked by another process or corrupted.
  Incorrect parameters or syntax errors in the profile generation command or during the system rename process.
  
  
  Solution:
  
  
  Check authorizations:
  
  Ensure the OS user running the SAP instance has the necessary permissions to write to the profile directory.
  Verify SAP user authorizations if the profile generation is triggered from within SAP.
  
  
  
  Verify profile directory and environment variables:
  
  Check the environment variable DIR_PROFILE (on Unix/Linux) or the profile path on Windows.
  Confirm that the directory exists and is writable.
  
  
  
  Check disk space:
  
  Use OS commands (df -h on Unix/Linux or check drive properties on Windows) to ensure there is sufficient free space.
  
  
  
  Check for locked or corrupted files:
  
  Ensure no other process is locking the profile files.
  If corrupted, restore from backup or recreate the profile manually.
  
  
  
  Manually generate or recreate the profile:
  
  Use transaction RZ10 or RZ11 to maintain and generate profiles.
  In RZ10, after editing the profile, use the "Generate" button to create the profile.
  If automatic generation fails, try manual creation or copy a working profile and adjust parameters.
  
  
  
  Check logs and traces:
  
  Review the SAP system logs (SM21), developer traces (dev_w* files), and OS logs for more detailed error messages.
  
  
  
  Restart SAP instance:
  
  After successful profile generation, restart the SAP instance to apply changes.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  RZ10 – Profile maintenance and generation.
  RZ11 – Display and change profile parameters.
  SM21 – System log.
  ST11 – Access developer traces.
  
  
  
  Notes and Documentation:
  
  SAP Notes related to profile generation issues.
  SAP Basis administration guides for system copy and rename procedures.
  
  
  
  Typical scenarios where WSS002 appears:
  
  During system rename (using transaction SICK or RZ70).
  After changing kernel or system parameters requiring profile regeneration.
  During system copy or client copy operations.
  
  
  
  
  If the problem persists after these checks, consider raising a support ticket with SAP, providing logs and details of the steps performed.