How To Fix WSPT020 - Password can't contain special characters.

SAP Error Message - Details

• Message type: E = Error

• Message class: WSPT - Message Class for Portugal Webservice

• Message number: 020

• Message text: Password can't contain special characters.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSPT020 - Password can't contain special characters. ?

  SAP Error Message:
  
  WSPT020 Password can't contain special characters.
  
  Cause:
  This error occurs when a user tries to set or change a password in SAP Portal or related SAP Web applications, and the password contains special characters that are not allowed by the system's password policy or validation rules.
  SAP Portal (or Web AS) enforces certain password rules, and in some configurations, special characters (such as ! @ # $ % ^ & * ( ) etc.) are not permitted in passwords. This restriction can be due to:
  
  Password policy settings in the SAP system or portal.
  Custom password validation logic implemented in the system.
  Limitations in the underlying authentication mechanism or integration with external systems.
  
  
  Solution:
  
  
  Use Allowed Characters Only:
  
  Change the password to include only allowed characters, typically alphanumeric characters (A-Z, a-z, 0-9). Avoid special characters if the system does not permit them.
  
  
  Check Password Policy Settings:  
  
  In SAP NetWeaver Portal, check the password policy settings in the User Management Engine (UME).
  Navigate to the UME configuration and verify the password rules.
  Adjust the password policy if you want to allow special characters (requires administrative rights and careful consideration of security implications).
  
  
  
  Review Custom Password Validation:
  
  If there is custom code or extensions that validate passwords, review and modify them to allow special characters if needed.
  
  
  Consult System Documentation:
  
  Refer to the SAP Portal or system documentation for password policy configuration and restrictions.
  
  
  
  Related Information:
  
  SAP Note: Sometimes SAP releases notes related to password policy or known issues with password validation. Check the SAP Support Portal for notes related to WSPT020 or password restrictions.
  User Management Engine (UME): The UME is responsible for user authentication and password policies in SAP NetWeaver Portal.
  Security Best Practices: While allowing special characters generally improves password strength, some legacy systems or integrations may not support them. Always balance security and compatibility.
  Error Message Context: This message typically appears during password change or user creation in SAP Portal or Web AS.
  
  
  Summary:
  
  Cause: Password contains special characters not allowed by SAP Portal password policy.
  Solution: Use passwords without special characters or adjust password policy settings to allow them.
  Check: UME password policy, custom validations, and SAP Notes for further guidance.
  
  
  If you need help adjusting the password policy or further troubleshooting, please provide details about your SAP system version and the context where the error occurs.