How To Fix WSD_MESSAGE020 - Recent sales orders of customer: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WSD_MESSAGE - Message class for WSD

• Message number: 020

• Message text: Recent sales orders of customer: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSD_MESSAGE020 - Recent sales orders of customer: &1 ?

  Certainly! Here's a detailed explanation regarding the SAP error message WSD_MESSAGE020:
  
  SAP Error Message: WSD_MESSAGE020
  Text: Recent sales orders of customer: &1
  
  1. Cause
  The message WSD_MESSAGE020 typically appears in the context of SAP's Web Sales Distribution (WSD) or related sales order processing scenarios. It is an informational or warning message indicating that there are recent sales orders for the specified customer (customer number is substituted in place of &1).
  Possible causes include:
  
  The system is checking for recent sales orders of a customer during a sales order creation or inquiry process.
  It may be triggered to inform the user that the customer has recent sales orders, which might be relevant for decision-making (e.g., credit check, order duplication check, or sales history review).
  It can also appear during integration scenarios where the system validates or displays recent sales activity for a customer.
  
  
  2. Solution
  Since WSD_MESSAGE020 is generally an informational message, it does not indicate an error that blocks processing but rather provides useful information.
  Recommended actions:
  
  Review the recent sales orders of the customer mentioned in the message.
  Use transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders) to check the customer's recent orders.
  If the message appears during order creation and you want to suppress or customize it, check the configuration of message control in the sales document type or the Web Sales Distribution settings.
  If the message is unexpected or causing confusion, consult with your SAP SD or WSD functional consultant to understand the business logic triggering this message.
  
  
  3. Related Information
  
  Message Class: WSD_MESSAGE  
  Transaction Codes: VA01, VA02, VA03, VA05 (Sales Order Processing)  
  Module: SD (Sales and Distribution), specifically Web Sales Distribution (WSD) or related add-ons  
  Configuration: Message control settings in sales document types or WSD customizing  
  SAP Notes: Check SAP Service Marketplace or SAP Support Portal for any notes related to WSD_MESSAGE020 for your specific SAP version.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  WSD_MESSAGE020 - Recent sales orders of customer: &1
  
  
  Cause
  Informing user about recent sales orders for the customer during sales order processing or inquiry.
  
  
  Solution
  Review recent sales orders; no error blocking processing. Adjust message control if needed.
  
  
  Related
  Sales order transactions (VA01, VA03, VA05), WSD module, message control configuration.
  
  
  
  
  If you need help with a specific scenario or want to suppress or customize this message, please provide more context about where and how the message appears.