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How To Fix WSAM_SHMAE019 - First page


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WSAM_SHMAE - Message class for SRS enhanced mat search and ATP request

  • Message number: 019

  • Message text: First page

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WSAM_SHMAE019 - First page ?

    The SAP error message WSAM_SHMAE019 First page typically relates to issues encountered in SAPscript or Smart Forms processing, particularly when dealing with spool requests or print jobs. Here's a detailed explanation:


    Error Message: WSAM_SHMAE019 First page

    Meaning:
    This error usually indicates a problem with the first page of a print job or spool request. It can occur when the system tries to access or process the first page of a spool request, but the page is missing, corrupted, or cannot be read properly.


    Possible Causes

    1. Corrupted Spool Request:
      The spool request might be incomplete or corrupted, causing the system to fail when accessing the first page.

    2. Missing or Deleted Spool Pages:
      The first page of the spool request might have been deleted or is not available in the spool database.

    3. Authorization Issues:
      The user or process trying to access the spool request might not have sufficient authorization.

    4. System or Database Issues:
      Problems with the spool database or the SAP spool work process can cause this error.

    5. Incorrect Printer or Device Configuration:
      If the printer or output device is not configured correctly, the spool request might not be generated properly.


    Solutions

    1. Check Spool Request Status:

      • Go to transaction SP01 (Output Controller).
      • Enter the spool request number and check if the first page exists and is accessible.
    2. Recreate the Spool Request:

      • If the spool request is corrupted, try to regenerate the print job or spool request.
    3. Check Authorizations:

      • Ensure the user has the necessary authorizations to access and process spool requests.
    4. Check Printer and Device Configuration:

      • Verify that the output device is correctly configured in transaction SPAD.
    5. System Health Check:

      • Check for any spool work process errors in transaction SM21 (System Log) or SM37 (Job Monitoring).
      • Restart spool work processes if necessary.
    6. SAP Notes and Support:

      • Search for relevant SAP Notes using the error message code or symptoms.
      • For example, SAP Note 123456 (example) might address spool request corruption issues.

    Related Information

    • Transactions:

      • SP01 – Display Spool Requests
      • SPAD – Spool Administration
      • SM21 – System Log
      • SM37 – Job Monitoring
    • SAPscript and Smart Forms:

      • Errors in form processing can sometimes cause spool issues. Check the form logic and data passed to the form.
    • Spool Request Lifecycle:

      • Understanding how spool requests are created, stored, and deleted can help diagnose such errors.

    If you provide the exact context or scenario where this error occurs (e.g., during printing, form processing, or spool request display), I can offer more targeted advice.

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