How To Fix WSAM_SHMAE002 - Item &1 is not found!

SAP Error Message - Details

• Message type: E = Error

• Message class: WSAM_SHMAE - Message class for SRS enhanced mat search and ATP request

• Message number: 002

• Message text: Item &1 is not found!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WSAM_SHMAE002 - Item &1 is not found! ?

  The SAP error message:
  WSAM_SHMAE002 Item &1 is not found!
  Cause:
  This error typically occurs when a specific item (usually a material, service, or master data record) that the system expects to find in a particular context (such as a service master, material master, or a shared object in SAP Solution Manager or SAP Asset Management) is missing or not available. The placeholder &1 is replaced by the actual item number or identifier that the system could not locate.
  Common scenarios include:
  
  The item has not been created or maintained in the relevant master data.
  The item was deleted or archived.
  There is a mismatch or inconsistency in the data references.
  The system is trying to access an item in a shared repository or interface that does not exist.
  
  Solution:
  
  
  Verify the Item Existence:
  
  Check if the item number mentioned in the error message actually exists in the relevant master data (e.g., material master, service master, equipment master).
  Use transaction codes like MM03 (Display Material), IW32 (Change Order), or relevant master data transactions depending on the context.
  
  
  
  Check Data Consistency:
  
  Ensure that the item is correctly linked or assigned in the process or document you are working on.
  If the item is part of a shared repository or interface (e.g., SAP Solution Manager shared objects), verify the synchronization status.
  
  
  
  Recreate or Maintain the Missing Item:
  
  If the item is missing, create or maintain it as required.
  If the item was deleted unintentionally, restore it if possible.
  
  
  
  Check Authorizations:
  
  Sometimes, the item exists but the user does not have authorization to view or access it, leading to the system reporting it as "not found."
  Verify user roles and authorizations.
  
  
  
  Review Custom Code or Interfaces:
  
  If this error occurs in a custom program or interface, check the logic that fetches the item.
  Ensure that the item ID passed to the program is correct and that the program handles missing items gracefully.
  
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WSAM_SHMAE002 for any known issues or patches.
  If the problem persists, consider raising a support ticket with SAP, providing the exact scenario and system logs.
  
  
  
  Related Information:
  
  This error is often seen in modules like SAP Plant Maintenance (PM), SAP Solution Manager (SolMan), or SAP Asset Management where shared master data or service items are used.
  The message class WSAM_SHMAE suggests it is related to shared master data or shared objects.
  Check transaction SE91 to look up the message class WSAM_SHMAE for more details on the message.
  Ensure that the system landscape and data replication between systems (if applicable) are working correctly.
  
  
  If you provide the exact context or transaction where this error occurs, I can give more precise guidance.