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How To Fix WS_TOOL856 - Cancelled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

  • Message number: 856

  • Message text: Cancelled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_TOOL856 - Cancelled ?

    The SAP error message WS_TOOL856 Cancelled typically occurs in the context of SAP Workflow or Business Workplace tools. Here's a detailed explanation of the cause, solution, and related information:


    Error Message

    WS_TOOL856 Cancelled


    Cause

    • The error WS_TOOL856 Cancelled usually indicates that a workflow tool or a workflow-related transaction was cancelled by the user or due to an interruption.
    • It often happens when a user cancels an operation in the SAP Business Workplace (transaction SBWP) or during workflow processing.
    • It can also occur if a workflow step or task is aborted or if the system detects an inconsistency or interruption in the workflow execution.
    • Sometimes, this message appears when a dialog box or popup related to workflow tools is closed prematurely or when a workflow container element is missing or invalid.

    Common Scenarios

    • User cancels a workflow task or workflow tool dialog.
    • Workflow execution is interrupted due to missing or incorrect data.
    • Workflow container elements are not properly maintained.
    • Authorization issues causing workflow tools to fail.
    • System or network interruptions during workflow processing.

    Solution

    1. Check User Action:

      • Verify if the user intentionally cancelled the operation.
      • If yes, inform the user about the consequences or provide guidance on how to proceed.
    2. Review Workflow Logs:

      • Use transaction SWI1 (Workflow Log) or SWI2_FREQ to check the status and logs of the workflow.
      • Identify if any workflow step was cancelled or failed.
    3. Check Workflow Container:

      • Ensure that all required container elements are correctly filled and passed to the workflow step.
      • Missing or incorrect container data can cause workflow tools to cancel.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to execute the workflow task or tool.
      • Use transaction SU53 after the error to check for authorization failures.
    5. Re-execute or Restart Workflow:

      • If the workflow was cancelled unintentionally, consider restarting the workflow or the specific workflow step.
      • Use transaction SWUS to restart workflows or SWI2_FREQ to find and restart failed workflows.
    6. Check for System Issues:

      • Look for system dumps or short dumps (transaction ST22) related to workflow or the tool.
      • Check for network or system interruptions.
    7. SAP Notes and Support:

      • Search for relevant SAP Notes using the message ID and number.
      • Sometimes, specific patches or corrections are available.

    Related Information

    • Transaction Codes:

      • SBWP - SAP Business Workplace
      • SWI1 - Workflow Log
      • SWI2_FREQ - Workflow Tasks (Frequent)
      • SWUS - Restart Workflow
      • SU53 - Authorization Check
      • ST22 - ABAP Runtime Errors
    • SAP Workflow:

      • Workflow tools are used to process tasks, send notifications, and manage workflow steps.
      • Proper configuration and container management are essential for smooth workflow execution.
    • SAP Notes:

      • Check SAP Support Portal for notes related to WS_TOOL856 or workflow cancellation issues.

    Summary

    Aspect Details
    Cause User cancelled workflow tool/dialog or workflow step interrupted due to missing data or authorization issues.
    Solution Check workflow logs, verify container data, ensure proper authorizations, restart workflow if needed.
    Related Transactions SBWP, SWI1, SWI2_FREQ, SU53, ST22; SAP Notes for workflow issues.

    If you provide more context (e.g., transaction used, workflow type, or exact scenario), I can help with a more specific solution.

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