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How To Fix WS_TOOL801 - Output


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

  • Message number: 801

  • Message text: Output

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


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  • What is the cause and solution for SAP error message WS_TOOL801 - Output ?

    SAP Error Message: WS_TOOL801 Output


    1. Cause of WS_TOOL801

    The error message WS_TOOL801 typically occurs in the context of SAP Workflow or Business Workplace tools. It usually indicates a problem related to the output or processing of a workflow or work item. The exact cause can vary depending on the scenario, but common causes include:

    • Output device or spool issues: The system is unable to send output to the specified device or spool.
    • Authorization problems: The user or process does not have the necessary authorizations to perform the output action.
    • Configuration errors: Incorrect or incomplete configuration in workflow or output management.
    • Missing or incorrect parameters: Required parameters for output processing are missing or invalid.
    • System or communication errors: Temporary system issues or communication failures between components.

    2. Solution

    To resolve the WS_TOOL801 error, consider the following steps:

    • Check the detailed error text: Look at the full error message and any accompanying text in the SAP system to get more context.
    • Verify output device/spool configuration:
      • Use transaction SPAD to check the output device settings.
      • Ensure the device is correctly configured and active.
    • Check authorizations:
      • Verify that the user or workflow agent has the necessary authorizations for output processing.
      • Use transaction SU53 after the error occurs to check missing authorizations.
    • Review workflow or output configuration:
      • Check the workflow definition and ensure all output steps are correctly configured.
      • Verify that all required parameters are correctly maintained.
    • Check system logs and traces:
      • Use transaction SM21 (system log), ST22 (short dumps), and SM37 (job monitoring) to identify related errors.
    • Test output manually:
      • Try to manually print or output the document to the device to confirm if the problem is with the device or workflow.
    • Restart spool or related services:
      • Sometimes restarting the spool work process or related services can resolve temporary issues.
    • Apply SAP Notes:
      • Search the SAP Support Portal for notes related to WS_TOOL801 for any known bugs or patches.

    3. Related Information

    • Transaction Codes:

      • SPAD – Output Device Management
      • SWI1 – Workflow Log
      • SU53 – Authorization Check
      • SM21 – System Log
      • ST22 – ABAP Runtime Errors
      • SM37 – Job Monitoring
    • SAP Modules:

      • Workflow (WF)
      • Output Management
      • Spool Administration
    • SAP Notes and KBAs:

      • Check SAP ONE Support Launchpad for notes mentioning WS_TOOL801.
      • Look for notes related to workflow output errors or spool issues.

    Summary

    Aspect Details
    Cause Output device/spool issues, authorization problems, configuration errors, missing parameters, or system errors.
    Solution Check output device, authorizations, workflow configuration, system logs; test output manually; apply SAP Notes.
    Related Info Transactions SPAD, SWI1, SU53, SM21, ST22; SAP Workflow and Output Management modules.

    If you provide the exact context or full error text, I can help you with a more precise diagnosis and solution.

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