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How To Fix WS_TOOL310 - Inconsistent entries in table WSHEADER for Service Definition &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

  • Message number: 310

  • Message text: Inconsistent entries in table WSHEADER for Service Definition &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_TOOL310 - Inconsistent entries in table WSHEADER for Service Definition &1 ?

    Certainly! Here's a detailed explanation for the SAP error message WS_TOOL310: Inconsistent entries in table WSHEADER for Service Definition &1:


    Error Message

    WS_TOOL310: Inconsistent entries in table WSHEADER for Service Definition &1


    Cause

    This error occurs when there is an inconsistency or corruption in the SAP table WSHEADER related to a particular Web Service Definition (the name of which is substituted for &1 in the message). The WSHEADER table stores metadata about Web Service definitions in SAP.

    Common causes include:

    • Partial or failed activation of a Web Service.
    • Incomplete or inconsistent transport/import of Web Service objects.
    • Manual changes or inconsistencies introduced in the WSHEADER table.
    • System inconsistencies after upgrades or patches.
    • Corrupted entries due to system crashes or database issues.

    Explanation

    The WSHEADER table holds the header information for Web Service definitions. When SAP tools or runtime try to access or activate a Web Service, they expect consistent and valid entries in this table. If the entries are inconsistent (e.g., missing fields, duplicate entries, or mismatched data), the system throws this error to prevent further processing.


    Solution

    1. Check the Web Service Definition:

      • Go to transaction SOAMANAGER or SE80 (Object Navigator) and verify the status of the Web Service.
      • Try to re-activate or re-generate the Web Service definition.
    2. Re-Import or Re-Transport:

      • If the Web Service was imported via transport, try re-importing the transport request.
      • Ensure that all related objects (WSHEADER, WSPROXY, etc.) are correctly imported.
    3. Clean Up WSHEADER Entries:

      • Use transaction SE16N or SE11 to inspect the WSHEADER table entries for the problematic service.
      • If you find duplicate or corrupted entries, you may need to delete or correct them.
      • Important: Direct table changes should be done only under SAP guidance or with SAP support, as it can cause further inconsistencies.
    4. Use SAP Notes and Support:

      • Search for SAP Notes related to WS_TOOL310.
      • For example, SAP Note #0000000 (replace with actual note number if available) might provide a patch or detailed instructions.
      • If no public note is available, raise a message with SAP Support including system logs and details.
    5. Recreate the Web Service:

      • If the above steps fail, consider deleting and recreating the Web Service definition.
      • Backup existing configurations before deletion.
    6. Check System Logs:

      • Use transaction SM21 and ST22 to check for related dumps or errors that might give more clues.

    Related Information

    • WSHEADER Table: Stores header information for Web Service definitions.
    • SOAMANAGER: SAP transaction for managing Web Services.
    • WSPROXY: Proxy objects related to Web Services.
    • SAP Notes: Always check the SAP Support Portal for notes related to WS_TOOL310.
    • Transport Management: Ensure transports are complete and consistent.

    Summary

    Aspect Details
    Error WS_TOOL310: Inconsistent entries in WSHEADER for Service Definition &1
    Cause Corrupted or inconsistent WSHEADER entries for a Web Service definition
    Solution Re-activate service, re-import transports, clean WSHEADER entries, consult SAP Notes
    Tools SOAMANAGER, SE80, SE16N, SM21, ST22
    Precautions Avoid direct table edits without SAP guidance; always backup before changes

    If you provide the exact service name or system details, I can help you with more specific steps or SAP Notes references.

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