How To Fix WS_TOOL115 - System exception occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

• Message number: 115

• Message text: System exception occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS_TOOL115 - System exception occurred ?

  The SAP error message WS_TOOL115: System exception occurred typically indicates that an unexpected system-level exception happened during the execution of a Web Service or Web Service tool operation in SAP. This is a generic error message that can be caused by various underlying issues related to the Web Service runtime environment, configuration, or system resources.
  
  Cause
  
  System-level runtime exception: The error occurs when the Web Service runtime encounters an unexpected exception that it cannot handle gracefully.
  Configuration issues: Incorrect or incomplete configuration of Web Service tools or runtime environment.
  Authorization problems: Missing or insufficient authorizations for the user or service.
  Resource limitations: System resource constraints such as memory, CPU, or network issues.
  Transport or communication errors: Problems in the communication layer, such as HTTP or SOAP transport failures.
  Programming errors: Bugs or errors in the custom Web Service implementation or related ABAP code.
  Inconsistent or corrupted system state: Issues in the SAP kernel or Web Service framework components.
  
  
  Solution
  
  
  Check detailed error logs:
  
  Use transaction SLG1 (Application Log) to find detailed logs related to the Web Service error.
  Check SM21 (System Log) for system-level errors.
  Review ST22 (ABAP Dump Analysis) for any runtime dumps that occurred at the time of the error.
  
  
  
  Analyze Web Service configuration:
  
  Verify the Web Service configuration in SOAMANAGER.
  Check the binding, endpoint, and security settings.
  Ensure that the Web Service is properly activated and the service user has the necessary authorizations.
  
  
  
  Check authorizations:
  
  Verify that the user executing the Web Service has the required roles and authorizations.
  Use transaction SU53 after the error occurs to check for authorization failures.
  
  
  
  Review system resources:
  
  Check system performance and resource usage.
  Ensure there are no memory or CPU bottlenecks.
  
  
  
  Test connectivity:
  
  Use transaction SMICM to check HTTP service status.
  Test the Web Service endpoint externally (e.g., via SOAP UI or Postman) to verify connectivity.
  
  
  
  Debug or analyze custom code:
  
  If the Web Service involves custom ABAP code, debug the code to identify the root cause.
  Check for unhandled exceptions or errors in the implementation.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to WS_TOOL115.
  Apply any relevant patches or corrections.
  
  
  
  Restart services if necessary:
  
  Sometimes restarting the ICM or the SAP system can clear transient issues.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SOAMANAGER: Web Service configuration and administration.
  SLG1: Application log for detailed error messages.
  ST22: ABAP runtime error dumps.
  SM21: System log.
  SMICM: Internet Communication Manager monitoring.
  SU53: Authorization check.
  
  
  
  SAP Notes:
  
  Check SAP Notes for WS_TOOL115 or related Web Service errors on the SAP Support Portal.
  
  
  
  Documentation:
  
  SAP Help Portal on Web Services and SOA.
  SAP Community forums for similar issues.
  
  
  
  
  If you provide more context such as the scenario in which the error occurs, system version, or any dump details, I can help narrow down the cause further.