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How To Fix WS_TOOL084 - Database error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_TOOL - Message Class for Web Services and Virtual Endpoints

  • Message number: 084

  • Message text: Database error

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_TOOL084 - Database error ?

    SAP Error Message: WS_TOOL084 - Database error


    1. Cause

    The error message WS_TOOL084 Database error typically indicates that there is a problem related to the database layer when SAP tries to execute a certain operation. This can be due to:

    • Database connection issues (e.g., network problems, database server down).
    • Database locks or deadlocks.
    • Corrupted or inconsistent database tables.
    • Insufficient database resources (e.g., tablespace full).
    • SQL errors triggered by invalid data or constraints.
    • Authorization problems accessing the database.
    • Database driver or interface issues.

    The exact cause depends on the context in which the error occurs and the underlying database system (Oracle, HANA, MSSQL, etc.).


    2. Solution

    To resolve WS_TOOL084 Database error, follow these steps:

    a) Check the detailed error log

    • Look into the SAP system logs (SM21) and short dumps (ST22) for more detailed information about the database error.
    • Check the DB error logs on the database server for any related messages.

    b) Verify database connectivity

    • Ensure the database server is up and reachable.
    • Check network connectivity between the SAP application server and the database server.

    c) Analyze database locks and performance

    • Use database tools or SAP transactions like SM12 (lock entries) to check for locks that might cause the error.
    • Check for long-running or stuck transactions.

    d) Check database space and resources

    • Verify that tablespaces or datafiles are not full.
    • Ensure sufficient memory and CPU resources on the database server.

    e) Review recent changes

    • Identify if any recent transport, patch, or configuration changes might have caused the issue.
    • Roll back or correct any problematic changes.

    f) Run database consistency checks

    • Use database utilities to check and repair corrupted tables or indexes.

    g) SAP Notes and Support

    • Search for SAP Notes related to WS_TOOL084 and your database platform.
    • If the problem persists, open a support ticket with SAP, providing detailed logs and system information.

    3. Related Information

    • Transaction Codes:

      • SM21 - System log
      • ST22 - ABAP runtime errors (short dumps)
      • SM12 - Lock entries
      • DBACOCKPIT - Database monitoring and administration
    • Common SAP Notes:

      • Check SAP Support Portal for notes mentioning WS_TOOL084 or database errors related to your SAP version and database.
    • Database-specific checks:

      • For Oracle: Check alert logs, trace files.
      • For HANA: Use HANA Studio or Cockpit to check system health.
      • For MSSQL: Check SQL Server logs and performance counters.

    Summary

    Aspect Details
    Cause Database connectivity issues, locks, resource shortages, corrupted tables, SQL errors.
    Solution Check logs (SM21, ST22), verify DB connectivity, analyze locks (SM12), check DB space, run consistency checks, consult SAP Notes.
    Related Use DBACOCKPIT, database admin tools, SAP Notes, and open SAP support if needed.

    If you provide the exact context or the full error text (including any short dump or log entries), I can help you diagnose more precisely.

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