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How To Fix WS_MASS009 - Number of documents with unexpected status (&) lies within tolerance (&)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS_MASS - Settlement Management: Messages for Mass Processing

  • Message number: 009

  • Message text: Number of documents with unexpected status (&) lies within tolerance (&)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS_MASS009 - Number of documents with unexpected status (&) lies within tolerance (&) ?

    SAP Error Message:
    WS_MASS009 Number of documents with unexpected status (&) lies within tolerance (&)


    1. Cause of the Error

    This message typically appears during mass processing of documents in SAP (for example, mass payment runs, mass clearing, or mass document processing). It indicates that the system has encountered a certain number of documents that have an unexpected or inconsistent status during the processing.

    • The first placeholder (&) usually shows the number of documents with unexpected status.
    • The second placeholder (&) shows the tolerance limit set for such discrepancies.

    In other words:
    The system found some documents whose status is not what was expected for the operation, but the number of such documents is still within the allowed tolerance limit. This is a warning rather than a hard error.


    2. When Does It Occur?

    • During mass processing runs (e.g., mass payment, mass clearing, mass posting).
    • When some documents are in a status that prevents them from being processed as expected (e.g., already cleared, blocked, or in an inconsistent state).
    • The system checks the number of such documents against a predefined tolerance limit.

    3. Solution / How to Handle

    • Check the documents with unexpected status:
      Identify which documents are causing the warning. You can usually get a list or log of these documents from the processing run or report.

    • Analyze the status of these documents:
      Determine why these documents are in an unexpected status. For example, they might already be cleared, blocked, or have errors.

    • Adjust the tolerance if appropriate:
      If the number of documents with unexpected status is acceptable for your business process, you can increase the tolerance limit in the configuration to avoid this warning.

    • Correct the document status if necessary:
      If the documents should be processed, correct their status or unblock them before rerunning the process.

    • Ignore if within tolerance:
      Since the message states the number lies within tolerance, it is a warning and processing can continue. However, it is good practice to review the documents to avoid future issues.


    4. Related Configuration / Settings

    • Tolerance Limits:
      These are usually set in the customizing of the specific mass processing transaction or in related IMG nodes. For example, in payment runs, tolerance limits for errors or unexpected statuses can be set.

    • Transaction / Program:
      The exact transaction or program where this message appears depends on the process (e.g., F110 for payment runs, F-44 for clearing, etc.).

    • Message Class:
      The message class is usually WS_MASS or similar, related to mass processing.


    5. Additional Notes

    • This message is informational/warning in nature, not an error that stops processing.
    • Regular monitoring and cleanup of document statuses help reduce such warnings.
    • Consult SAP Notes or OSS messages if the issue persists or if you want to automate handling.

    Summary

    Aspect Details
    Cause Some documents have unexpected status during mass processing, but count is within tolerance.
    Effect Warning message; processing continues but review is recommended.
    Solution Review documents, correct statuses if needed, adjust tolerance if business allows.
    Related Config Tolerance limits in mass processing customizing.
    Typical Scenario Mass payment runs, mass clearing, mass posting.

    If you provide the exact transaction or process where you see this message, I can help with more specific steps or configuration paths.

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