Message type: E = Error
Message class: WS - Supplier Billing Document
Message number: 876
Message text: No customer found for ILN &
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WS876
- No customer found for ILN & ?SAP Error Message: WS876 No customer found for ILN & Meaning /
Cause: This error occurs when SAP tries to find a customer master record based on an ILN (International Location Number) but fails to find any matching customer in the system. ILN (International Location Number) is typically used in EDI (Electronic Data Interchange) or IDoc processing to identify business partners uniquely. The system expects to find a customer master record linked to the given ILN but none exists. This usually happens during inbound processing of documents like orders, deliveries, or invoices where the partner is identified by ILN. Common Scenarios: Incoming EDI/IDoc message references an ILN that is not maintained in the customer master. The ILN is incorrect or not mapped properly. Customer master data is incomplete or missing the ILN assignment. Partner profiles or partner determination procedures are not set up correctly. Solution / How to Fix: Check the ILN in the message: Identify the ILN value causing the error (it will
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