How To Fix WS876 - No customer found for ILN &


WS876 - Overview

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 876

  • Message text: No customer found for ILN &

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS876 - No customer found for ILN & ?
    SAP Error Message:
    WS876 No customer found for ILN &
    
    Meaning / 
    Cause: This error occurs when SAP tries to find a customer master record based on an ILN (International Location Number) but fails to find any matching customer in the system. ILN (International Location Number) is typically used in EDI (Electronic Data Interchange) or IDoc processing to identify business partners uniquely. The system expects to find a customer master record linked to the given ILN but none exists. This usually happens during inbound processing of documents like orders, deliveries, or invoices where the partner is identified by ILN. Common Scenarios: Incoming EDI/IDoc message references an ILN that is not maintained in the customer master. The ILN is incorrect or not mapped properly. Customer master data is incomplete or missing the ILN assignment. Partner profiles or partner determination procedures are not set up correctly. Solution / How to Fix: Check the ILN in the message: Identify the ILN value causing the error (it will

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