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How To Fix WS747 - Application does not support compensation reason; check input data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 747

  • Message text: Application does not support compensation reason; check input data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS747 - Application does not support compensation reason; check input data ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WS747 - Application does not support compensation reason; check input data


    Cause:

    This error occurs when you try to post a compensation document (e.g., a reversal or cancellation) with a compensation reason that is not supported or allowed by the application or transaction you are working with.

    • The compensation reason entered in the document is either incorrect, not maintained, or not valid for the specific application or business transaction.
    • The system checks the compensation reason against a predefined list or configuration, and if it does not find a match or if the reason is not allowed for the transaction type, it throws this error.
    • This often happens in financial postings, invoice cancellations, or other document reversal scenarios where compensation reasons are mandatory and strictly controlled.

    Solution:

    1. Check the Compensation Reason:

      • Verify the compensation reason code you entered.
      • Make sure it is valid and maintained in the system.
    2. Maintain Compensation Reasons:

      • Use transaction code OBA7 (or the relevant IMG path) to check and maintain compensation reasons.
      • Ensure the compensation reason is assigned to the relevant application or transaction type.
    3. Check Application-Specific Settings:

      • Some applications or modules restrict which compensation reasons can be used.
      • Consult the configuration or functional consultant to verify if the compensation reason is allowed for the specific business process.
    4. Correct the Input Data:

      • When posting the document, enter a valid compensation reason.
      • If unsure, leave the field blank if optional, or select from the available list.
    5. Consult Documentation or SAP Notes:

      • Sometimes, specific SAP Notes address issues related to compensation reasons for certain modules or versions.
      • Check SAP Support Portal for any relevant notes.

    Related Information:

    • Transaction Codes:

      • OBA7 – Maintain Compensation Reasons
      • The error often appears in FI (Financial Accounting) postings, such as invoice cancellations or credit memo processing.
    • Configuration Path:

      • SPRO ? Financial Accounting ? Accounts Receivable and Accounts Payable ? Business Transactions ? Incoming Invoices/Credit Memos ? Maintain Compensation Reasons
    • Typical Use Cases:

      • Reversing an invoice or credit memo with a compensation reason.
      • Posting a cancellation document where compensation reasons are mandatory.
    • Additional Tips:

      • If the compensation reason is mandatory but not maintained, the system will not allow posting.
      • If the compensation reason is optional, try posting without it to see if the error persists.
      • Check user input screens or custom validations that might restrict compensation reasons.

    If you provide the exact transaction or scenario where this error occurs, I can help with more specific guidance.

    • Do you have any question about this error?


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