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How To Fix WS675 - Mandate is allowed only in connection with a permitted payment method


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 675

  • Message text: Mandate is allowed only in connection with a permitted payment method

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS675 - Mandate is allowed only in connection with a permitted payment method ?

    SAP Error Message:
    WS675 - Mandate is allowed only in connection with a permitted payment method


    Cause:

    This error occurs when you try to assign or use a SEPA mandate in a payment transaction or master data where the payment method does not support mandates. In SAP, mandates (used for SEPA Direct Debit) are only valid for certain payment methods that are configured to allow mandates. If you attempt to assign a mandate to a payment method that is not configured to permit mandates, the system throws this error.


    Explanation:

    • Mandate: A SEPA mandate is an authorization given by a debtor to a creditor to collect payments via direct debit.
    • Payment Method: In SAP, payment methods define how payments are processed (e.g., check, bank transfer, direct debit).
    • Mandates are relevant only for payment methods that involve direct debit transactions.
    • If a mandate is assigned to a payment method that is not set up for direct debit or does not allow mandates, SAP will prevent this and show WS675.

    Solution:

    1. Check the Payment Method Configuration:

      • Go to transaction FBZP (Payment Program Configuration).
      • Navigate to the relevant country and company code.
      • Check the payment method settings under Payment Methods in Country.
      • Verify if the payment method you are using is configured to allow mandates (usually for direct debit methods).
    2. Adjust Payment Method or Mandate Usage:

      • If the payment method should allow mandates, update its configuration to permit mandates.
      • If the payment method is not supposed to allow mandates, remove the mandate assignment from the customer/vendor master or transaction.
    3. Check Customer/Vendor Master Data:

      • In the customer/vendor master (transaction FD32 for customers or FK02 for vendors), check the payment transactions tab.
      • Ensure that mandates are only assigned to payment methods that support them.
    4. Review SEPA Mandate Management:

      • If you are using SEPA Direct Debit, ensure that mandates are properly maintained and linked only to allowed payment methods.

    Related Information:

    • Transaction Codes:

      • FBZP - Configure Payment Program
      • FD32 - Change Customer Credit Management (also used for payment transactions)
      • FK02 - Change Vendor Master Data
      • F110 - Automatic Payment Transactions
    • SAP Notes and Documentation:

      • SAP Note related to SEPA mandates and payment methods configuration.
      • SAP Help Portal documentation on SEPA Direct Debit and payment method configuration.
    • Typical Payment Methods Allowing Mandates:

      • Direct Debit (e.g., payment method 'D' or country-specific direct debit methods)

    Summary:

    WS675 error means you are trying to use a SEPA mandate with a payment method that does not support mandates. To fix it, either configure the payment method to allow mandates or remove the mandate from the payment method/customer/vendor master data.


    If you need further assistance, please provide details such as the payment method used, country, and transaction context.

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