How To Fix WS491 - Document cannot be restored. It comes from a different logical system

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 491

• Message text: Document cannot be restored. It comes from a different logical system

What causes this issue?

The document was created in a different logical system.

System Response

The document is not restored. Instead it is copied to a new archive.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

For security reasons, it is not possible to restore data to a different
logical system. The document was created in logical system &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS491 - Document cannot be restored. It comes from a different logical system ?

  SAP Error Message:
  WS491 - Document cannot be restored. It comes from a different logical system.
  
  
  Cause:
  This error occurs when you try to restore or repost a document in SAP that was originally created in a different logical system than the one you are currently working in. SAP uses the concept of logical systems to differentiate between different clients, systems, or environments in a distributed landscape (e.g., development, quality, production, or different company systems).
  When a document is created in one logical system and you attempt to restore or repost it in another without proper configuration or data transfer, SAP prevents this action to maintain data consistency and integrity.
  
  Explanation:
  
  Each SAP system/client is assigned a logical system name (configured in transaction SALE or BD54).
  Documents are tagged with the logical system where they were created.
  When restoring or reposting, SAP checks if the document belongs to the current logical system.
  If it does not, SAP throws WS491