How To Fix WS473 - &1: &4 to customer &2 (condition type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 473

• Message text: &1: &4 to customer &2 (condition type &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WS473 - &1: &4 to customer &2 (condition type &3) ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WS473 &1: &4 to customer &2 (condition type &3)
  
  1. Cause of the Error
  This message typically occurs during pricing or condition processing in Sales and Distribution (SD) when the system tries to apply a condition record to a customer but encounters an issue related to the condition type or customer master data.
  
  &1: Usually the message class or context (e.g., "Pricing error" or "Condition error").
  &2: Customer number.
  &3: Condition type (e.g., PR00, K004).
  &4: Specific error text or description related to the condition application.
  
  Common causes include:
  
  The condition record for the specified condition type (&3) is not valid or missing for the customer (&2).
  The customer master data is incomplete or missing relevant pricing or condition data.
  The condition type is not maintained or allowed for the customer or sales area.
  The validity period of the condition record does not cover the document date.
  Pricing procedure does not include the condition type or it is incorrectly configured.
  Authorization or access issues preventing the condition from being applied.
  
  
  2. Solution
  To resolve the WS473 error, follow these steps:
  
  
  Check Condition Records:
  
  Use transaction VK13 to display condition records for the condition type (&3).
  Verify if there is a valid condition record for the customer (&2) and the relevant sales area.
  Check the validity dates and ensure the condition record is active for the document date.
  
  
  
  Verify Customer Master Data:
  
  Use transaction XD03 or VD03 to check the customer master.
  Ensure that the customer is assigned to the correct sales area and pricing procedure.
  Check if any special pricing or condition exclusions are set.
  
  
  
  Review Pricing Procedure:
  
  Use transaction V/08 to check the pricing procedure assigned to the sales area and customer pricing procedure.
  Confirm that the condition type (&3) is included in the pricing procedure.
  
  
  
  Check Access Sequences:
  
  Use transaction V/07 to review the access sequence for the condition type.
  Ensure that the access sequence includes the customer as a valid key combination.
  
  
  
  Check Authorization:
  
  Verify if the user has the necessary authorization to apply the condition.
  
  
  
  Recreate or Update Condition Records:
  
  If condition records are missing or incorrect, create or update them using VK11.
  
  
  
  Debugging (if necessary):
  
  If the above steps do not resolve the issue, debugging the pricing procedure or condition determination logic may be necessary.
  
  
  
  
  3. Related Information
  
  
  Transaction Codes:
  
  VK11 - Create Condition Record
  VK13 - Display Condition Record
  XD03 / VD03 - Display Customer Master
  V/08 - Pricing Procedure Configuration
  V/07 - Access Sequence Configuration
  
  
  
  SAP Notes and Documentation:
  
  Check SAP OSS Notes related to pricing and condition errors.
  Review SAP SD pricing configuration guides.
  
  
  
  Common Condition Types:
  
  PR00 - Price
  K004 - Material Discount
  K007 - Customer Discount
  
  
  
  Pricing Procedure:
  
  The pricing procedure controls which condition types are applied and in what sequence.
  Incorrect configuration can lead to errors like WS473.
  
  
  
  
  If you provide the exact text of the message with the parameters (&1, &2, &3, &4), I can give a more precise explanation.
  
  Summary:
  
  The WS473 error indicates a problem applying a condition type to a customer during pricing. The solution involves verifying condition records, customer master data, pricing procedure configuration, and access sequences to ensure the condition can be correctly applied.
  
  If you need help with a specific scenario or message text, please share the exact message details!