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How To Fix WS407 - An internal error occurred


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 407

  • Message text: An internal error occurred

  • Show details Hide details
  • What causes this issue?

    An internal error occurred during reading of configuration data.

    System Response

    The function is terminated.

    How to fix this error?

    INCLUDE ISR_VERWALTUNG OBJECT DOKU ID TX

    Procedure for System Administrators

    Check the Customizing settings for <DS:SIMG.W_WLFA_0010>settlement
    process types</>.
    Contact SAP. The error occurred in subprogram <zh>tmzr_select_check</>
    in function group <zh>wlf_invoice_test_docs</>. Structures <zh>ts_wrart
    </> and <zh>ts_tmzr</> are both empty.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WS407 - An internal error occurred ?

    SAP Error Message:
    WS407 - An internal error occurred


    Cause:

    The error message WS407 typically indicates that an unexpected internal error has occurred within the SAP system during the execution of a program or transaction. This is a generic error message that can be triggered by various underlying issues such as:

    • Runtime errors in ABAP programs (e.g., unhandled exceptions, memory issues).
    • Problems in the SAP kernel or system components.
    • Issues with SAP GUI communication or RFC calls.
    • Database inconsistencies or locks.
    • Missing or corrupted SAP objects or data.
    • Authorization or system configuration problems.

    Because WS407 is a generic internal error, the exact cause depends on the context in which it appears.


    Solution:

    To resolve the WS407 error, follow these steps:

    1. Check the Short Dump (ST22):

      • Go to transaction ST22 and look for any ABAP runtime errors or dumps that occurred at the same time as the WS407 message.
      • Analyze the dump details to identify the root cause (e.g., program name, line number, exception).
    2. Review System Logs (SM21):

      • Check system logs for any related errors or warnings that might provide clues.
    3. Check Application Logs (SLG1):

      • Look for application-specific logs that might indicate what went wrong.
    4. Analyze the Context:

      • Identify the transaction or program that triggered the error.
      • Check if the error occurs consistently or intermittently.
      • Review recent changes (patches, transports, configuration changes).
    5. Debugging:

      • If you have development access, debug the program to find the exact point of failure.
    6. Check SAP Notes:

      • Search the SAP Support Portal for notes related to WS407 or the specific program/module involved.
      • Apply any relevant SAP Notes or patches.
    7. System Health Checks:

      • Verify system resources (memory, CPU).
      • Check database consistency and locks.
      • Restart SAP services if necessary.
    8. Contact SAP Support:

      • If the issue persists and cannot be resolved internally, raise a support ticket with SAP, providing all relevant logs, dumps, and system information.

    Related Information:

    • Transaction ST22: Analyze ABAP runtime errors and dumps.
    • Transaction SM21: System log for error and warning messages.
    • Transaction SLG1: Application log for detailed process logs.
    • SAP Notes: Use SAP ONE Support Launchpad to search for WS407 or related errors.
    • SAP Kernel: Sometimes kernel upgrades or patches fix internal errors.
    • Authorization Checks: Sometimes internal errors occur due to missing authorizations.

    Summary:

    • WS407 is a generic internal error message indicating an unexpected failure inside SAP.
    • The root cause varies widely; detailed analysis of dumps and logs is essential.
    • Use ST22, SM21, SLG1, and SAP Notes to diagnose and fix the issue.
    • If unresolved, escalate to SAP Support with detailed information.

    If you provide the exact context or transaction where WS407 occurs, I can help narrow down the cause and solution further.

    • Do you have any question about this error?


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