How To Fix WS289 - An invalid message occurred (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 289

• Message text: An invalid message occurred (see long text)

What causes this issue?

The message type (error, message, etc.) is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please contact SAP. The problem is due to a program error.
The message class is &V1&, the message type &V2&, and the message
number &V3&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS289 - An invalid message occurred (see long text) ?

  SAP Error Message:
  
  WS289 - An invalid message occurred (see long text)
  
  Cause:
  The error message WS289 typically occurs in the context of SAP Workflow or ALE (Application Link Enabling) when an invalid or unexpected IDoc (Intermediate Document) message is received or processed. This can happen due to:
  
  The system receiving an IDoc with an incorrect or unknown message type.
  The message type is not defined or not active in the system.
  The IDoc structure does not match the expected format for the message type.
  Incorrect partner profiles or port configurations.
  The workflow or process expecting a certain message but receiving a different or corrupted one.
  
  
  Explanation (Long Text):
  The long text of the message usually states that an invalid message was received and suggests checking the message type and the IDoc data. It may also recommend verifying the partner profiles and the configuration of the message type in the system.
  
  Solution / Troubleshooting Steps:
  
  
  Check the Message Type:
  
  Verify that the message type of the incoming IDoc is correct and expected by the system.
  Use transaction WE81 to check if the message type is defined.
  Use transaction WE82 to check the message type to IDoc type assignment.
  
  
  
  Verify Partner Profiles:
  
  Use transaction WE20 to check the partner profiles.
  Ensure that the partner profile is correctly configured for the message type and the port.
  
  
  
  Check IDoc Structure:
  
  Use transaction WE02 or WE05 to display the IDoc.
  Verify that the IDoc segments and data conform to the expected structure for the message type.
  
  
  
  Check Workflow or ALE Configuration:
  
  If the error occurs in a workflow, verify the workflow steps and the expected message types.
  Check the ALE distribution model (transaction BD64) to ensure the message type is properly distributed.
  
  
  
  Reprocess or Recreate the IDoc:
  
  If the IDoc is corrupted or incomplete, try to reprocess or regenerate the IDoc.
  
  
  
  Check for Notes and Patches:
  
  Search SAP Notes for any known issues related to message type or IDoc processing errors.
  
  
  
  
  Related Transactions:
  
  WE81 – Message Types
  WE82 – Message Type to IDoc Type Assignment
  WE20 – Partner Profiles
  WE02 / WE05 – IDoc Display
  BD64 – Distribution Model
  SWI1 – Workflow Logs (if related to workflow)
  
  
  Summary:
  WS289 indicates that an invalid or unexpected message was received, often due to incorrect message type or configuration issues in IDoc processing or workflow. The solution involves verifying message types, partner profiles, IDoc structure, and configuration settings.
  
  If you provide more context (e.g., transaction or process where the error occurs), I can help with more specific guidance.