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How To Fix WS275 - Enter a new gross price (document &1, item &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WS - Supplier Billing Document

  • Message number: 275

  • Message text: Enter a new gross price (document &1, item &2)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WS275 - Enter a new gross price (document &1, item &2) ?

    SAP Error Message:
    WS275 - Enter a new gross price (document &1, item &2)


    Cause:

    This error occurs during the processing of a sales document (such as a sales order or billing document) when the system expects the user to enter a new gross price for a particular item. This typically happens in scenarios where the pricing procedure or condition type requires manual input of the gross price, but the user has not provided it.

    Common causes include:

    • The pricing procedure includes a condition type that requires manual entry of the gross price (e.g., condition type with manual entry indicator set).
    • The system is configured to allow or require price changes at the item level, but the user has not entered the new price.
    • The document is being changed or copied, and the price needs to be updated or confirmed.
    • Custom enhancements or user exits that enforce manual price entry.

    Solution:

    • Enter the new gross price manually: When prompted, input the required gross price for the specified document and item.
    • Check pricing procedure: Verify if the pricing procedure assigned to the sales document requires manual price entry for certain condition types. Adjust if necessary.
    • Review condition types: Check if any condition types in the pricing procedure are set to manual entry and confirm if this is intended.
    • User training: Ensure users understand when and how to enter prices manually during document processing.
    • Check for custom code: If the error arises due to custom enhancements, review the user exits or BADIs that might be enforcing this requirement.
    • System settings: In some cases, the system might require a price update due to changes in master data or pricing conditions; ensure all relevant master data is maintained correctly.

    Related Information:

    • Transaction codes: VA01 (Create Sales Order), VA02 (Change Sales Order), VF01 (Create Billing Document)
    • Tables:
      • VBAK (Sales Document: Header Data)
      • VBAP (Sales Document: Item Data)
      • KONV (Conditions (Transaction Data))
    • SAP Notes: Check SAP OSS notes for any known issues related to pricing and manual price entry.
    • Pricing Procedure Configuration: SPRO ? Sales and Distribution ? Basic Functions ? Pricing ? Pricing Control ? Define and Assign Pricing Procedures
    • Condition Types: SPRO ? Sales and Distribution ? Basic Functions ? Pricing ? Pricing Control ? Define Condition Types

    Summary:

    The WS275 error prompts the user to enter a new gross price for a sales document item because the system expects manual price input based on the pricing procedure or document settings. The resolution involves entering the required price or adjusting the pricing configuration to avoid mandatory manual price entry if not desired.

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