How To Fix WS000 - Fatal control error; contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: WS - Supplier Billing Document

• Message number: 000

• Message text: Fatal control error; contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WS000 - Fatal control error; contact SAP ?

  The SAP error message WS000 Fatal control error; contact SAP is a serious runtime error indicating that the SAP system has encountered a critical problem that it cannot handle, often related to internal control or system consistency issues.
  
  Cause
  
  Internal system inconsistency or corruption: The error usually arises due to a severe inconsistency in the SAP kernel or database layer.
  Kernel or buffer problems: It may be caused by kernel bugs, memory corruption, or buffer overflows.
  Database inconsistencies: Corrupted or inconsistent database tables or indexes can trigger this error.
  Transport or patch issues: Incomplete or faulty kernel patches or transports can cause fatal control errors.
  Hardware or OS issues: Underlying hardware failures or OS-level problems affecting SAP processes.
  Incorrect or corrupted SAP kernel files: If kernel files are damaged or mismatched with the SAP system version.
  
  
  Solution
  
  
  Check SAP Notes and Support Portal:
  
  Search for the exact error message and system details on the SAP Support Portal (https://support.sap.com).
  Look for relevant SAP Notes that address kernel or runtime errors.
  
  
  
  Analyze System Logs:
  
  Review the developer traces (dev_w* files) and system logs (SM21) for more detailed error information.
  Check for preceding errors or warnings that might indicate the root cause.
  
  
  
  Kernel Upgrade or Patch:
  
  If the error is related to kernel bugs, apply the latest SAP kernel patch or upgrade to a stable kernel version.
  Ensure kernel files are consistent and correctly installed.
  
  
  
  Database Consistency Check:
  
  Run database consistency checks and repair tools (e.g., DBACOCKPIT, DB utilities).
  Rebuild indexes or perform database reorganization if needed.
  
  
  
  System Health Check:
  
  Verify OS and hardware health.
  Check for memory issues or disk errors.
  
  
  
  SAP Support:
  
  If the problem persists, open a support ticket with SAP, providing detailed logs and system information.
  SAP support may request traces, dumps, and system snapshots for analysis.
  
  
  
  
  Related Information
  
  Transaction ST22: Check for short dumps related to the error.
  Transaction SM21: System log for error messages.
  Developer traces: Located in the work directory of the SAP instance (dev_w0, dev_disp, etc.).
  SAP Notes: Common notes related to kernel errors and fatal control errors.
  Kernel patching: Refer to SAP Kernel Upgrade Guide.
  SAP OSS Messages: Search for similar issues reported by other customers.
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WS000 Fatal control error; contact SAP
  
  
  Cause
  Internal system/kernel inconsistency, database corruption, kernel bugs, hardware issues
  
  
  Solution
  Check logs, apply kernel patches, verify DB consistency, consult SAP Notes, contact SAP
  
  
  Tools
  ST22, SM21, developer traces, DBACOCKPIT
  
  
  
  
  If you provide more context such as system version, recent changes, or logs, I can help narrow down the cause further.