How To Fix WRPC_XI_PROXY011 - Customer number for plant &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: WRPC_XI_PROXY -

• Message number: 011

• Message text: Customer number for plant &1 could not be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRPC_XI_PROXY011 - Customer number for plant &1 could not be found ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WRPC_XI_PROXY011: Customer number for plant &1 could not be found
  
  Cause:
  This error typically occurs during the processing of a proxy or IDoc when the system tries to determine the customer number associated with a specific plant, but the customer master data for that plant is missing or not maintained.
  More specifically:
  
  The system is trying to find a customer number linked to the plant (represented by &1 in the message) in the customer master data.
  This linkage is usually required in scenarios like sales order processing, delivery processing, or integration scenarios where customer data is needed for a particular plant.
  The customer number might be missing because:
  
  The customer master record is not maintained for the plant.
  The plant is not assigned to the customer in the sales area data.
  The integration/customizing settings for customer-plant assignment are incomplete or incorrect.
  
  
  
  
  Where does this happen?
  
  In integration scenarios involving SAP XI/PI/PO proxies.
  During inbound processing of sales-related documents.
  When the system tries to determine the customer number for a plant in SD (Sales and Distribution) or CRM integration.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Verify if the customer number exists and is maintained for the relevant sales area and plant.
  Ensure that the plant is assigned to the customer in the sales area data.
  
  
  
  Maintain Customer-Plant Assignment:
  
  In the customer master, under the sales area data, check the Shipping tab.
  Verify if the plant is assigned as a shipping plant for the customer.
  If not, assign the plant to the customer.
  
  
  
  Check Integration/Mapping Settings:
  
  If this error occurs during proxy or IDoc processing, check the mapping or configuration that determines how the customer number is derived.
  Ensure that the logic or lookup tables used to find the customer number for the plant are correctly maintained.
  
  
  
  Check Customizing:
  
  In SPRO, check the settings under Sales and Distribution ? Master Data ? Business Partner ? Customer ? Assign Customer to Plant or similar paths depending on your SAP version.
  Make sure the plant is correctly assigned to the customer.
  
  
  
  If the customer number is not known or not maintained:
  
  Create or maintain the customer master record for the plant.
  Alternatively, adjust the integration logic to handle cases where no customer number exists for a plant.
  
  
  
  
  Additional Information:
  
  The placeholder &1 in the message will be replaced by the actual plant number when the error occurs.
  This error is common in scenarios where plants are newly created but customer master data is not updated accordingly.
  Sometimes, this error can also occur if the system expects a customer number for a plant in a scenario where it is not applicable, indicating a possible configuration or mapping issue.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WRPC_XI_PROXY011: Customer number for plant &1 could not be found
  
  
  Cause
  Missing or incorrect customer master data for the plant; plant not assigned to customer
  
  
  Solution
  Maintain customer master data for the plant; assign plant to customer in sales area data
  
  
  Transactions
  XD03, VD03, SPRO (customizing)
  
  
  Context
  Proxy/IDoc processing, SD integration, sales order/delivery processing
  
  
  
  
  If you provide the exact scenario or transaction where this error occurs, I can help you with more specific steps.