How To Fix WRMA_CAT120 - Payment type &1: Post sales values must be set to "No sales posting"

SAP Error Message - Details

• Message type: E = Error

• Message class: WRMA_CAT - RMA cost allocation

• Message number: 120

• Message text: Payment type &1: Post sales values must be set to "No sales posting"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRMA_CAT120 - Payment type &1: Post sales values must be set to "No sales posting" ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WRMA_CAT120 Payment type &1: Post sales values must be set to "No sales posting"
  
  Cause:
  This error occurs during the processing of a payment type in SAP Warranty Management or Service Management when the system expects the payment type to be configured with "No sales posting" for post-sales values, but it is not set accordingly.
  In other words, the payment type used in the transaction is configured to post sales values, but for the specific business process (e.g., warranty claim processing, service order settlement), the system requires that no sales posting should occur for that payment type.
  
  Explanation:
  
  Payment Type Configuration: In SAP, payment types are configured in customizing under the warranty or service management settings.
  Post Sales Values: This setting controls whether the payment type posts sales-related accounting entries.
  For certain warranty or service processes, the payment type must be set to "No sales posting" to avoid incorrect accounting entries or to comply with business rules.
  If the payment type is incorrectly set to post sales values, the system throws this error to prevent inconsistent postings.
  
  
  Solution:
  
  
  Check Payment Type Configuration:
  
  Go to the customizing transaction for payment types in Warranty Management or Service Management.
  Path (example):
  
  SPRO -> Logistics Execution -> Service Management -> Warranty Claims -> Define Payment Types
  
  or
  
  SPRO -> Customer Service -> Service Processing -> Payment Types
  
  
  
  Adjust the "Post Sales Values" Setting:
  
  Find the payment type mentioned in the error message (replace &1 with the actual payment type code).
  Change the setting for Post Sales Values to "No sales posting".
  Save the changes.
  
  
  
  Test the Transaction Again:
  
  Retry the transaction that caused the error to confirm that the issue is resolved.
  
  
  
  
  Additional Information:
  
  This error is common in warranty claim processing or service order settlement scenarios where certain payment types are used to handle internal settlements or non-sales related postings.
  Ensuring correct configuration prevents incorrect financial postings and maintains data integrity.
  If unsure about the impact of changing this setting, consult with your SAP FI/CO or Warranty Management consultant.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error Message
  WRMA_CAT120 Payment type &1: Post sales values must be set to "No sales posting"
  
  
  Cause
  Payment type is configured to post sales values but should be set to "No sales posting" for the process.
  
  
  Solution
  Change the payment type configuration to "No sales posting" in customizing.
  
  
  Where to Configure
  SPRO -> Warranty Management / Service Management -> Payment Types
  
  
  Impact
  Prevents incorrect sales postings during warranty or service processing.
  
  
  
  
  If you need the exact customizing path or transaction codes for your SAP version, please provide your SAP module and version details.