How To Fix WRMA140 - Internal error with IDOC processing

SAP Error Message - Details

• Message type: E = Error

• Message class: WRMA - RMA Development

• Message number: 140

• Message text: Internal error with IDOC processing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRMA140 - Internal error with IDOC processing ?

  SAP Error Message:
  
  WRMA140 - Internal error with IDOC processing
  
  Cause:
  The error message WRMA140 typically occurs during the processing of IDocs (Intermediate Documents) related to Return Material Authorization (RMA) or similar logistics processes. It indicates that an internal error happened while the system was trying to process an IDoc.
  Common causes include:
  
  Inconsistent or missing master data: For example, missing customer, vendor, material, or plant data required for processing the IDoc.
  Incorrect or incomplete IDoc segments: The IDoc might be missing mandatory segments or fields, or the data format might be incorrect.
  Configuration issues: Missing or incorrect configuration in the RMA or IDoc processing customizing.
  Authorization problems: The user or background job processing the IDoc might lack necessary authorizations.
  Programming errors or bugs: Custom enhancements or standard SAP code errors during IDoc processing.
  System inconsistencies or database issues: Corrupted data or locked entries.
  
  
  Solution:
  
  
  Check the IDoc status and details:
  
  Use transaction WE02 or WE05 to display the IDoc.
  Review the segments and data for completeness and correctness.
  Check the status records for more detailed error messages.
  
  
  
  Analyze the error stack:
  
  Look for short dumps (transaction ST22) related to the time of IDoc processing.
  Check application logs (transaction SLG1) for related messages.
  
  
  
  Verify master data and configuration:
  
  Ensure all required master data (customer, vendor, material, plant) exists and is valid.
  Check RMA and IDoc processing customizing in SPRO under Logistics Execution or Sales and Distribution.
  
  
  
  Reprocess or correct the IDoc:
  
  If the IDoc data is incorrect, correct it manually or regenerate the IDoc.
  Use transaction BD87 to reprocess the IDoc after corrections.
  
  
  
  Check authorizations:
  
  Verify that the user or batch job has the necessary authorizations to process the IDoc.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to WRMA140 or the specific IDoc type.
  Implement any relevant SAP Notes or patches.
  
  
  
  Debug if necessary:
  
  If the error persists and no standard solution is found, debugging the IDoc processing function modules (e.g., those called in the process code) may be required.
  
  
  
  
  Related Information:
  
  
  IDoc Transactions:  
  
  WE02 / WE05 - Display IDocs  
  BD87 - Reprocess IDocs  
  WE19 - Test tool for IDocs
  
  
  
  Common IDoc Types for RMA:  
  
  Check the specific IDoc type involved (e.g., RMA01, RMA02, or custom types).
  
  
  
  SAP Notes and KBAs:  
  
  Search SAP ONE Support Launchpad with keywords like "WRMA140", "IDoc processing error", and the specific IDoc type.
  
  
  
  SAP Modules Involved:  
  
  Logistics Execution (LE)  
  Sales and Distribution (SD)  
  Materials Management (MM)
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Internal error during IDoc processing due to data, configuration, authorization, or system issues.
  
  
  Solution
  Check IDoc data and status, verify master data and configuration, correct and reprocess IDoc, check authorizations, apply SAP Notes, debug if needed.
  
  
  Tools
  WE02, WE05, BD87, WE19, ST22, SLG1
  
  
  Related
  SAP Notes, RMA process configuration, master data consistency
  
  
  
  
  If you provide the exact IDoc type and segment details or the short dump information, I can help you with a more precise diagnosis.