How To Fix WRF_WLAY_XI_PROXY080 - Customer &1 is a retail site and cannot be assigned as a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_WLAY_XI_PROXY - ERP-SOP Integration

• Message number: 080

• Message text: Customer &1 is a retail site and cannot be assigned as a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_WLAY_XI_PROXY080 - Customer &1 is a retail site and cannot be assigned as a customer ?

  The SAP error message WRF_WLAY_XI_PROXY080 indicates that the system is trying to assign a customer that is classified as a retail site, which is not allowed in the current context. This error typically arises in the SAP Retail module when there is an attempt to assign a customer master record that is designated for retail operations to a location or process that does not support retail customers.
  Cause:
  
  Customer Classification: The customer in question is classified as a retail site, which means it is intended for retail operations and cannot be assigned to certain processes or locations that require a different customer type (e.g., wholesale).
  Configuration Issues: There may be configuration settings in the SAP system that restrict the assignment of retail customers to specific areas or processes.
  Data Entry Error: The customer master data may have been incorrectly set up, leading to the system rejecting the assignment.
  
  Solution:
  
  Check Customer Master Data: Review the customer master data for the customer in question. Ensure that the classification is appropriate for the intended assignment. If the customer should not be a retail site, consider changing its classification.
  Review Assignment Rules: Check the configuration settings related to customer assignments in the SAP system. Ensure that the rules allow for the assignment of retail customers where necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on customer classifications and assignments in the retail context.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Retail Module: Understanding the specific functionalities and limitations of the SAP Retail module can help in troubleshooting similar issues.
  Customer Master Data Management: Familiarize yourself with how customer master data is structured and managed within SAP, including the different classifications and their implications.
  Error Logs: Check the system logs for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.