How To Fix WRF_WLAY_XI_PROXY047 - Customer ID &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_WLAY_XI_PROXY - ERP-SOP Integration

• Message number: 047

• Message text: Customer ID &1 is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_WLAY_XI_PROXY047 - Customer ID &1 is invalid ?

  The SAP error message WRF_WLAY_XI_PROXY047 indicates that the customer ID provided in a transaction or process is invalid. This error typically occurs in the context of SAP's Advanced Planning and Optimization (APO) or other modules that involve customer data processing.
  Cause:
  
  Invalid Customer ID: The customer ID provided does not exist in the system. This could be due to a typo, or the customer may not have been created in the system.
  Data Synchronization Issues: If the customer data is being pulled from an external system, there may be synchronization issues or delays in data updates.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  Configuration Issues: There may be configuration settings in the system that are preventing the recognition of the customer ID.
  
  Solution:
  
  Verify Customer ID: Check the customer ID for any typographical errors. Ensure that the ID is correct and exists in the system.
  Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer ID exists in the system.
  Data Synchronization: If the customer data is sourced from an external system, ensure that the data has been synchronized properly. You may need to run a data synchronization job or check the integration settings.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of your SAP security team.
  Consult Configuration: Review the configuration settings related to customer data in the relevant modules (e.g., APO, SD) to ensure that everything is set up correctly.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand how customer data is managed and any specific requirements.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.