How To Fix WRF_WLAY104 - User is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_WLAY - Messages in Layout Environment in Fashion Solution

• Message number: 104

• Message text: User is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_WLAY104 - User is locked ?

  The SAP error message WRF_WLAY104 indicates that a user is locked, which typically means that the user account has been disabled or locked due to multiple failed login attempts or administrative actions. This can prevent the user from accessing the system and performing necessary tasks.
  Cause:
  
  Multiple Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Administrative Lock: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If the user's password has expired and they have not reset it, the account may be locked.
  System Configuration: Certain system settings may enforce account locking after a specified number of failed login attempts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the username and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any other relevant settings.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password in the same SU01 transaction.
  
  
  
  Review Security Policies:
  
  Review the security policies regarding account locking to ensure they align with organizational practices. This may include adjusting the number of allowed failed login attempts.
  
  
  
  User Education:
  
  Educate users about password policies and the importance of entering correct credentials to avoid account lockouts.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for bulk unlocking)
  SUIM: User Information System (to check user status and logs)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to user locking issues.
  
  
  System Logs: Review system logs (transaction SM21) for any related entries that might provide insight into why the user was locked.
  
  
  User Management Best Practices: Implement best practices for user management, including regular audits of user accounts and monitoring for unusual login attempts.
  
  
  By following these steps, you should be able to resolve the WRF_WLAY104 error and restore access to the affected user account.