How To Fix WRF_RPR_PROMREB014 - No active hierarchy exists for distribution chain (&1, &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_RPR_PROMREB - Promotion Discounts at Material Level

• Message number: 014

• Message text: No active hierarchy exists for distribution chain (&1, &2)

What causes this issue?

The system could determine neither a valid, active material
hierarchy for the specified distribution chain (sales organization:
&v1&, distribution channel:
&v2&) nor a hierarchy valid for the whole client.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that the system contains an active material hierarchy that is
valid for either the specific distribution chain or the whole client.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_RPR_PROMREB014 - No active hierarchy exists for distribution chain (&1, &2) ?

  The SAP error message WRF_RPR_PROMREB014 indicates that there is no active hierarchy for the specified distribution chain in the context of promotional rebates. This typically occurs when trying to process a promotion or rebate that requires a specific hierarchy setup, but the system cannot find an active hierarchy for the given distribution chain.
  Cause:
  
  Missing Hierarchy: The most common cause is that the required hierarchy for the distribution chain (identified by &1 and &2 in the error message) has not been created or activated in the system.
  Inactive Hierarchy: The hierarchy may exist but is not currently active or valid for the specified time period.
  Configuration Issues: There may be configuration issues in the rebate or promotion setup that prevent the hierarchy from being recognized.
  Data Inconsistencies: There could be inconsistencies in the master data related to the distribution chain, such as missing or incorrect entries.
  
  Solution:
  
  
  Check Hierarchy Configuration:
  
  Go to the transaction code /N/SCWM/PRH or /N/WRF/PRH to check the hierarchy settings.
  Ensure that the hierarchy for the specified distribution chain is created and active.
  
  
  
  Activate Hierarchy:
  
  If the hierarchy exists but is inactive, you may need to activate it. This can usually be done in the same transaction where you check the hierarchy.
  
  
  
  Review Time Period:
  
  Ensure that the hierarchy is valid for the time period you are trying to process. If the promotion or rebate is outside the valid dates, you may need to adjust the dates.
  
  
  
  Check Master Data:
  
  Verify that the master data for the distribution chain is complete and correct. This includes checking the customer, material, and other relevant data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details on setting up and managing hierarchies related to promotions and rebates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing pricing conditions related to promotions and rebates.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary authorizations to view and modify hierarchy settings in the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message WRF_RPR_PROMREB014.