How To Fix WRF_PRC_OTB502 - Document & does not exist in worklist for OTB procurement


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WRF_PRC_OTB - Purchasing, Open-To-Buy, Seasonal Procurement Messages

  • Message number: 502

  • Message text: Document & does not exist in worklist for OTB procurement

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WRF_PRC_OTB502 - Document & does not exist in worklist for OTB procurement ?

    The SAP error message WRF_PRC_OTB502 typically indicates that a document related to the Open-to-Buy (OTB) procurement process does not exist in the worklist. This error can occur in various scenarios, particularly when dealing with procurement planning and inventory management in SAP.

    Causes:

    1. Document Not Created: The document that the system is trying to access may not have been created yet. This can happen if the procurement process has not been initiated properly.
    2. Incorrect Filters: The worklist may be filtered incorrectly, leading to the document not being displayed. This can occur if the selection criteria do not match any existing documents.
    3. Authorization Issues: The user may not have the necessary authorizations to view the document in the worklist.
    4. Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems, leading to the document not being available.
    5. Configuration Issues: Incorrect configuration settings in the OTB or procurement module can lead to this error.

    Solutions:

    1. Check Document Creation: Ensure that the relevant procurement document (like purchase requisition, purchase order, etc.) has been created. If not, create the necessary document.
    2. Review Worklist Filters: Check the filters applied to the worklist. Ensure that the selection criteria are correct and that you are looking for the right document type.
    3. Verify Authorizations: Ensure that the user has the necessary authorizations to access the document. This may require checking user roles and permissions in SAP.
    4. Data Refresh: If there are data synchronization issues, try refreshing the data or waiting for the system to update. Sometimes, simply logging out and back in can resolve temporary issues.
    5. Configuration Check: Review the configuration settings for the OTB procurement process. Ensure that all necessary settings are correctly configured.
    6. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases patches and updates that can resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as ME51N (Create Purchase Requisition), ME21N (Create Purchase Order), and others related to procurement.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on OTB processes and error handling.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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