How To Fix WRF_PPW865 - Error during synchronization; action cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_PPW - Price Planning Workbench

• Message number: 865

• Message text: Error during synchronization; action cancelled

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_PPW865 - Error during synchronization; action cancelled ?

  The SAP error message WRF_PPW865: Error during synchronization; action cancelled typically occurs in the context of SAP Workflow or Process Integration scenarios where synchronization between different components or systems fails.
  
  Cause
  
  Synchronization Failure: The error indicates that a synchronization step in a workflow or process integration could not be completed successfully.
  Communication Issues: There might be communication problems between the systems or components involved (e.g., between SAP Workflow and Process Integration, or between different SAP systems).
  Configuration Errors: Incorrect or incomplete configuration in workflow or process integration settings.
  Authorization Problems: The user or system performing the synchronization might lack necessary authorizations.
  Data Inconsistency: The data being synchronized may be inconsistent or invalid, causing the synchronization to fail.
  System Performance or Timeout: System load or timeout issues during synchronization.
  
  
  Solution
  
  
  Check System Logs and Traces:
  
  Use transaction SM21 (System Log), ST22 (Dump Analysis), and SM58 (Transactional RFC) to identify detailed error information.
  Check workflow logs via SWI1 or SWI2_FREQ for workflow-specific errors.
  
  
  
  Verify Configuration:
  
  Ensure that the workflow or process integration configuration is correct.
  Check the synchronization settings and parameters.
  Verify RFC destinations and connections between involved systems (transaction SM59).
  
  
  
  Check Authorizations:
  
  Confirm that the user or system has the required authorizations to perform synchronization.
  Use transaction SU53 after the error occurs to check missing authorizations.
  
  
  
  Data Validation:
  
  Validate the data involved in the synchronization step.
  Correct any inconsistencies or missing mandatory data.
  
  
  
  Retry Synchronization:
  
  Sometimes, transient issues cause synchronization failures.
  Retry the synchronization or restart the workflow/process.
  
  
  
  Apply SAP Notes:
  
  Search for relevant SAP Notes on the SAP Support Portal using the error message or component.
  Apply any recommended patches or corrections.
  
  
  
  Check System Performance:
  
  Monitor system performance and check for timeouts or resource bottlenecks.
  Adjust timeout settings if necessary.
  
  
  
  
  Related Information
  
  SAP Workflow: The error often appears in SAP Business Workflow scenarios where synchronization between workflow tasks or systems is required.
  Process Integration (PI)/Process Orchestration (PO): If the error occurs in integration scenarios, check the integration engine and adapters.
  RFC Communication: Since synchronization often involves RFC calls, ensure RFC destinations are working properly.
  SAP Notes and KBAs: Search SAP ONE Support Launchpad for notes related to WRF_PPW865 or synchronization errors.
  Transactions to Use:
  
  SWI1, SWI2_FREQ: Workflow logs and monitoring.
  SM59: RFC destination check.
  SM21, ST22, SM58: System logs and error analysis.
  SU53: Authorization check.
  
  
  
  
  If you provide more context (e.g., the exact scenario, system landscape, or steps leading to the error), I can help with more specific troubleshooting steps.