How To Fix WRF_PPW796 - Error reading the POS sales data

SAP Error Message - Details

• Message type: E = Error

• Message class: WRF_PPW - Price Planning Workbench

• Message number: 796

• Message text: Error reading the POS sales data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WRF_PPW796 - Error reading the POS sales data ?

  SAP Error Message:
  
  WRF_PPW796 - Error reading the POS sales data
  
  Cause:
  The error WRF_PPW796 typically occurs during the processing of POS (Point of Sale) sales data in SAP Retail systems. It indicates that the system encountered an issue while trying to read or retrieve POS sales data records. Common causes include:
  
  Data inconsistencies or corruption in the POS sales data files or tables.
  Missing or incomplete POS sales data for the requested period or store.
  Incorrect or incomplete configuration of the POS data transfer or processing parameters.
  Authorization issues preventing the system from accessing the required data.
  Communication or interface errors between the POS system and SAP backend.
  Database or table lock issues that prevent reading the data.
  Incorrect selection criteria or filters used during the data read process.
  
  
  Solution:
  To resolve the WRF_PPW796 error, consider the following steps:
  
  
  Check the POS Sales Data Source:
  
  Verify that the POS sales data files or tables exist and are not corrupted.
  Ensure that the data for the relevant store, date, and period is available and complete.
  
  
  
  Review Configuration:
  
  Check the POS data transfer setup (e.g., CIF, IDocs, or direct database transfer).
  Verify that the parameters for data reading (such as date range, store number, POS terminal) are correctly maintained.
  
  
  
  Authorization Check:
  
  Confirm that the user or background job running the process has the necessary authorizations to read POS sales data.
  
  
  
  Check Interface Logs and Communication:
  
  Review the interface logs (e.g., IDoc monitoring, application logs) for any communication errors.
  Ensure that the POS system is correctly sending data to SAP.
  
  
  
  Database and Table Locks:
  
  Check for any locks on the POS sales data tables that might prevent reading.
  Use transaction SM12 to monitor and release locks if necessary.
  
  
  
  Run Consistency Checks:
  
  Use SAP standard reports or tools to check the consistency of POS sales data.
  Correct any inconsistencies found.
  
  
  
  Reprocess or Reload Data:
  
  If data is missing or corrupted, consider reloading the POS sales data from the source system.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes related to WRF_PPW796 for any patches or known issues.
  If the problem persists, raise a support ticket with SAP including detailed logs and system information.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WRTV - POS Sales Data Processing
  SM12 - Monitor and manage locks
  WE02 / WE05 - IDoc monitoring (if POS data is transferred via IDocs)
  SLG1 - Application log to check detailed error messages
  
  
  
  Common SAP Modules Involved:
  
  SAP Retail (IS-Retail)
  POS Data Transfer and Processing
  SAP BW (if data is extracted for reporting)
  
  
  
  SAP Notes:
  
  Check SAP Support Portal for notes related to POS data processing errors.
  Example note search keywords: "WRF_PPW796", "POS sales data error", "POS data read error".
  
  
  
  
  If you provide more context (e.g., when the error occurs, system version, logs), I can help with a more specific diagnosis.